Hydor Koralia

Hydor has informed us that our advertised pricing was too low, in which they made us raise it up. There has not been an increase in price at our cost, so the only thing I can think of is that they are trying to protect the retail price on it from creeping down too low.

I apologize for the inconvenience. If you are still wanting a pump at the old price I will be more than happy to honor that price for the next week on the #4's. I will do the same thing on the #1's, #2's, and #3's once those come back in stock as well.

Thanks,
Jeremy
 
<a href=showthread.php?s=&postid=9559071#post9559071 target=_blank>Originally posted</a> by Jeremy B.
Hydor has informed us that our advertised pricing was too low, in which they made us raise it up. There has not been an increase in price at our cost, so the only thing I can think of is that they are trying to protect the retail price on it from creeping down too low.

I apologize for the inconvenience. If you are still wanting a pump at the old price I will be more than happy to honor that price for the next week on the #4's. I will do the same thing on the #1's, #2's, and #3's once those come back in stock as well.

Thanks,
Jeremy

Thanks Jeremy!!!

I just ordered 2 yesterday at the new price, but will order a 3rd if you reduce them to the previous price, can you adjust my order for the price and add the additional pump?

--Ray
 
<a href=showthread.php?s=&postid=9559764#post9559764 target=_blank>Originally posted</a> by raynist
Thanks Jeremy!!!

I just ordered 2 yesterday at the new price, but will order a 3rd if you reduce them to the previous price, can you adjust my order for the price and add the additional pump?

--Ray

jeremy,

I placed an order for another koralia. Can you combine my two orders so I don't pay shipping twice?

Here are my order numbers: 112102 and 112144

Thanks for honoring the old price!!!

--Ray Nist
 
<a href=showthread.php?s=&postid=9559664#post9559664 target=_blank>Originally posted</a> by aquajamieb
that would be great. I just placed an order yesterday for 2 of the #4s and a heater.
the order number is 112089 . Thanks so much. I plan on ordering much more stuff in the future, especially looking forward to liverock.
 
Ray,

You're all set on your order, combined with the adjusted price, all shipping out today. You should see the Paypal refund come through within the next day.

aquajamie,

Could you please email me your last name on the order?

Thanks,
Jeremy
jeremy@premiumaquatics.com
 
I contacted Hydor's North American rep today, this was his reply;

"Thanks for contacting us with your question. We have not tested the Koralia's with any wave controller. I have read lots of threads where people are using the Koralia with a controller. I can tell you that they will rattle on startup if turned on and off rapidly. To this point, we recognize the need for a wave controller, so we are working on a controller and possibly new pumps to provide these results. I do not have any date as to availability at this time.

I also can not tell you what possible damage may result from using a wave maker with the Koralia. You might want to check the reef forums to see what results others are having.

Thanks again for your question,
Bruce Azzarito
Hydor USA "

I don't know of this helps or not, but it is an answer.

Bill
 
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