Well, well, well...where to begin? So much has happened since the last update. The last 3 days or so has been so hectic. I guess first I would like to start and thank Sean & Angelique at
Fins & Feathers. Both have gone
WAY ABOVE what anyone should have to do to make sure things happen and go right. Literally, I don't even have the words to describe how thankful and every thing that they did for me. I'm still amazed at what they did for me. You'll read it further down here and I plan on posting in the vendor experience forum.
Apparently, Tom at
A.G.E. has been experiencing some growing pains. Well those growing pains caused a lack of communication and a bit of frustration. Both Sean & Angelique were calling and emailing like 10 times a day without getting a response. The problem was the tank was done, but we were trying to get it delivered. I let Sean know the date I wanted it delivered about 2.5 weeks before delivery. I figured this would be more than enough time to get it up here. Well Angelique left a very convincing message to get in contact with us. I also called and left an email. After that, Tom was VERY responsive and did a great job to make things right. I truly believe that the lack of communication was due to growing pains. Tom and I had some email discussions and he explained some things and sent me of a picture of a new machine he got that caused him to shut down shop for a couple days. It's pretty impressive. Anyway, I would definitely order from
A.G.E. again. I feel that his growing pains will subside, his professional and quick response, and the quality of the tank will make me a repeat customer. Anyway, it was very important that the tank came on time, Friday April 10th because my crew (Fire Department) was scheduled to show up Saturday or Sunday depending on the weather. I was also renting some suction cups for the tank.
Well Tom got it shipped out so it would be here on Wednesday April 8th. So I left work early thinking it was coming. It didn't show, but I wasn't too disappointed and figured it would be here the next day on Thursday. So I took off from work and decided to work on applying FRP to the drywall. (Yes, the drywall is done, pics below, sorry I didn't post earlier). Anyway, it didn't show up. It looked like it was stuck in NC, but later on I saw it in transit. I later got a call from Estes Express, the shipping company, asking a time to setup for delivery for tomorrow. It was agreed that it would show up somewhere between 11 and 3. So that meant I had to also take Friday off because the tank would be here. I take Friday off and I get a phone call at 10:52 telling me that delivery would have to be rescheduled for Monday because the driver needed additional help. I told them it had to come today and it then became a big hassle. They tried telling me it wasn't marked as needed a lift gate and being residential. I knew that wasn't true as I had the receipt sitting in front of me. Then they said it was too late to get out to me because all of the drivers were out. They said if they could get it to me, I would need to hold like 4 to 5 feet of it because it would fit completely on the lift gate. I was frantically trying to call people to see if they could help. I called Sean and he took care of things. He called up Estes Express and got them to make a special delivery to me (even though it shouldn't have been), but we still needed people. Sean said he would come over and bring someone to help out with the people I had coming. I couldn't believe that he would do that. So another thank you goes out to Sean and his friend CJ. Anyway, the truck shows up a little early and the guy gets the ENTIRE tank on the lift gate and brings it down the driveway. He got it on the ground before my friends and Sean could show up. No one was needed which was great, but it was a bit annoying that it was stressful and through off my plans for the day because of the shipping company. We have some theories on why it happened this way, but it isn't important as I got the tank and they did all the work. The driver even moved the tank inside my garage with his pallet jack. Pretty sweet.
So lets go back a few days. I got the "drywall" (HardiBacker) done. Here are a few pics:
Left Side Wall
Under The Stairs
Right Side Wall
So the next step is to get the FRP up. At a bare minimum, I need the walls and hole lined with FRP so we can get the tank in. We got all of the FRP up except for the left side wall and back wall, but neither are needed for the tank to come in. Here are some pics of the installed FRP.
FRP On The Right Wall (and ceiling) With Dehumidistat
FRP Under The Stairs
FRP Around The Viewing Portal
I'll be posting a follow up with the delivery and the stand here shortly...