Marine Depot Live Group Order

Josh, called and left a message for ya. I don't mind picking that stuff up for you, just give me a call and let me know how you want to work it. I have a meeting at work until 2pm so I will actually be picking the stuff up from there (I work in Aurora) and getting it on the way home.

I live on 120th and Zuni in The Ranch across from the Arabian Horse Center.

Thanks,
Chad
 
Hi -

Bad news (well not horrible). I just spoke with Marine Depot Live to make sure that they actually shipped the package and they did not. They were missing a couple of the critters on the list.

So, they are going to ship out today for tomorrow delivery. Let me know if anyone is going to have a problem picking up tomorrow....

Shawn
 
Josh & cirujano,

I am still willing to pick up your guys' fish tomorrow when they come in and let you know when they arrive in Westminster so you guys can come buy and pick them up.

Thanks,
Chad
 
Well, I never got an email that they shipped today like promised - I guess i will just keep an eye out and let everyone know when I do....

Shawn
 
Just another update - I checked the status online and they have changed the delivery date to tomorrow and charged me an additional $17 delivery charge - I will fight this charge since they were supposed to deliver on Friday, but at least there is some hope....
 
Shawn, thanks for keeping everyone filled in. Just give me a ring when they arrive and I'll be ready.

..... maybe you should charge them for making you miss your ski trip. .... and people complain about LFS, at least they're honest about what they have in stock.
 
Just talked to Shawn, he's not received any word from Marine Depot Live and they are closed today (at least for phone support). He's going to follow up with them on Monday but it looks like they're just having some fulfillment and communication issues. It doesn't look like the order is coming in today.

Shawn, thanks for taking care of this for us and the follow up. Hope everything goes well Monday.

cirujano, I will call and follow up with you today.

Thanks,
Chad
 
Well, I spoke to them again - they promise that everything is in stock and will ship today. BTW, all shipping is free now. We will just have to wait and see - if I do not get an email tracking number by 4:30 PM, I will call again....

Shawn
 
Thank you for the follow-up Shawn, I know it can be a hassle organizing a group buy, esecially when the vendor can't get thier !@#$ together. Thanks again.
 
Yea - it was funny that with me ordering $300+ that i was trying to save money on shipping and it really only turned out to save me about $15 - but it helps out everyone else, so its cool.

And now shipping is free, so even better for a couple of days delay....

Shawn
 
Dry goods should be on the way - I will check for the tracking # today.

On a sad note - the order for live arrived and we had two casualties - one was a peppermint shrimp (one of mine - no big deal) and the other was a Kole Tang in which the bag broke. I am going to hate the call to Chad on that one.

Everything else looks pretty good - one of the corals I ordered came with barely any water, so i am hoping it will make it.

What really sucks is that I think they will probably just issue me a store credit for the DOA items.

Shawn
 
Delivery for dry goods is set for Thursday - we havea tracking number, so we are golden. Just let me know when you want to get the stuff on Thursday - again, UPS is usually here by 10 - 11 AM...

Shawn
 
I'd like to pick-up on Thursday - if possible. I'm setting up the feeder on an aquarium at my kids school and they are out on Friday. What works for you? My schedule is open. Can you p.m. me, and include how to find you?

Thanks,

Karen
 
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