Email to Perry Cheng
Email to Perry Cheng
Hi perry cheng,
I just received your triple dosing pump in the mail the other day (Steven Miller(smil7582)), and I have a few questions. The pump arrived in great condition and I tested all three pumps manually with RO/DI water. I think it is going to work great.
Questions:
1. Can you change the temperature to degrees Fahrenheit?
2. Is the temperature probe saltwater resistant?
3. I also looked and it seems like I'll have to put everything in Military Time,is that correct?
4. I did notice that pump A was running faster than pump B and C and at first I thought something was wrong, but then I saw your videos on youtube and noticed there a 4 different speeds. How do you toggle between the different speeds?
5. Can you run the system vertically, say mount on a wall with the screen facing out towards you?
6. If I need to replace a pump later on, is it best to just email you?
You should definitely put some more videos or tutorials on youtube a lot of people are interested in ways of dosing. But so far so good, and a good, quality
working product, I'm reporting back to the other members on the Reef Central forums about the system too becuase they have similar questions.
Thank you!
Steve Miller
Dear Steve,
Thanks for your questions. Please see reply below.
1. While we develop, we just make it is Celcicus. Currently cannot show Fahrenheit. Might consider to do it in future production run.
2. Yes. It is stainless steel
3. The time clock is 24-hours setting. I think this is what you called Military Time.
4. The pump rate from A, B and C would have some tolreance, so they are not exactly the same even in the same speed. But in a repeated
run, they would have a very same amount of dosing. So, for pump A run faster, it might need less time set while pump B and C need more time. Also, the motor and tube is consumable, the rate of dosing might be faster while the tube getting flatten or the roller inside become bad. That need to do some adjustment of time set to keep your desired
dosing amount. It happens in most of the dosing pump in the market and some of the dosing pump would have calibration function. We believe to use second control the flow is the most accurate and easy way to control the amount.
5. This is not recommended to mount vertically. But we actually did not test this before, we also need to study on this.
6. Yes. We have all replacement part of this unit.
At the end, thank you very much for your questions. It gives us more ideas how we could improve our products in future and we hope to do some upgrade very soon.
Perry