I got my money refunded on a sick gig 2 years ago from LA by just keeping them updated every single day. I was nearing 25 days or so with it, until it finally detached and died. I just called them around day 10 and told them about the problems I was having and they complied right away with solutions and refunded me eventually.
Good advice... I've never had a problem with LA honoring refunds... That is why I never hesitate to buy something I want from them even though it may be a little bit more spendy than some of the other people I buy from... I don't even want to think about how much I've spent with them over the years... :mixed: