Yes, call the vendor and find out the salinity of their shipping water. As soon as you receive the package, take the bag out and float it in your tank for 15 mins to equalize temperatures. Do NOT open the bag yet.
After the 15 mins, OPEN the bag, add a few drops of SeaChem if you have it, and check salinity. If it is within .001, put the mantis directly in the tank.
If not, slowly add tank water to the shipping water for about 20 mins, then put in the tank. Do not acclimate for longer than 20 mins. The reason is that the shipping water contains all sorts of nastiness that when exposed to the air will immediately turn into toxic ammonia. Neutralizing it with SeaChem is helpful, but it's best just to get them into the tank even if the salinity isn't balanced out perfectly. Remember, adjusting an animal down in salinity is easier than the other way around. So if the shipping salinity is 1.026 and your tank is 1.024 that's better than the other way around.
I do this with all my shipped marine livestock and it seems to do the trick.