I got my order in last week...everything was alive, but UPS delivered the package a day late.
I had about 5 of the 25 Cerith snails, 3 out of 6 peppermint, and 1 emerald crab die within the next two days after introducing them to my tank. I seem to believe that it may have been cause by the stress that was probably placed on the livestock by UPS not delivering on time!
But I will definitely be ordering from them again....I am working on my refugium now and as soon as I get it working I will be placing another order!
Did you also notice that on their website they state that clubs get a 10% discount? You have to email them first before you order to get it, but I didn't know if anyone had seen that, so I thought I would mention it!