new 7096 controller missing a part

[figuerres]

I just got the parts for a new reef tank and have 4 stream pumps and a 7096 controller.

the controller has a small hole where I think the cable should be for the moonlight / light sensor for night mode.

it was ordered from Marine Depot on line.

if I can get the missing part I can do the soldering to connect it as long as I have the info on where to connect the wires.

it seemed to be new in the box so I have no idea why the part is missing.

if you can send me the part I can pm with the address to ship it to.

 

[rvitko]

Denny,

That is very odd, it is a plug in part and I suppose it could have been omitted at the factory. Can you email me a photo and a copy of the receipt and we will send the part?

Tunze at sbcglobal dot net

 

[figuerres]

Denny,

That is very odd, it is a plug in part and I suppose it could have been omitted at the factory. Can you email me a photo and a copy of the receipt and we will send the part?

Tunze at sbcglobal dot net

will do when I get home tonight.

thanks!

 

[MarineDepot]

7096 controller missing a part

7096 controller missing a part

I just got the parts for a new reef tank and have 4 stream pumps and a 7096 controller.

the controller has a small hole where I think the cable should be for the moonlight / light sensor for night mode.

it was ordered from Marine Depot on line.

if I can get the missing part I can do the soldering to connect it as long as I have the info on where to connect the wires.

it seemed to be new in the box so I have no idea why the part is missing.

if you can send me the part I can pm with the address to ship it to.

Thank you for shopping with us! We are sorry to hear about your controller. We'll subscribe to the thread to make sure we get this worked out.

 

[figuerres]

Thank you for shopping with us! We are sorry to hear about your controller. We'll subscribe to the thread to make sure we get this worked out.

no problem, actually Roger has already got the part on the way to fix it, he emailed me yesterday after I got him the pictures.

 

[MarineDepot]

7096 controller missing a part

7096 controller missing a part

no problem, actually Roger has already got the part on the way to fix it, he emailed me yesterday after I got him the pictures.

Roger is the MAN! Thanks for following up.

 

[figuerres]

Denny,

That is very odd, it is a plug in part and I suppose it could have been omitted at the factory. Can you email me a photo and a copy of the receipt and we will send the part?

Tunze at sbcglobal dot net

just to let you know I got the part today, put it together w/o any problem.
not yet tested but I am sure that will be fine.

Roger I wish you could get my tank vendor www.cadlights.com to learn from you!!

they have some decent hardware but have been clowns in shipping and communicating with me, and I am learning they have a history of this.

 

[rvitko]

LOL, thanks, well, we mess up to. I think the advantage we have is it is just me and 2 guys in the warehouse so we all know who screwed up if things aren't right.