Osmolator Failure @ 5 Months Old

GaryS

New member
Hello - I have an Osmolator installed in July - it failed over the weekend. I found that the feed hose had separated from the pump body but was still submerged in the top-off constainer. The control unit shows Green light if I manually put enough RO into the tank, when the level drops no Yellow light nor pumping, then as the water level drops further the Red light comes on.

I tried unplugging it, shaking air out of the pump, no improvement. Does it need a replacement pump? Any help would be appreciated
 
I am not sure what could cause this, could be the pump or the controller. Send it in, we will get it taken care of.

Tunze USA
305 Victor St
Austin TX 78753
 
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