Pacific Sun Kore 5th dosing Fan Club

I am running the version that came with the unit. I need instructions to calibrate pumps as the manual does not match the software.
 
I can not find where you can download firmware updates, I can get to the software downloads and firmware update tool but where do you actually download the firmware files?

I am running Mac OSX version 1.7.96 software, when I try to calibrate it come with a pop-up box saying calibration started but nothing happens until I press the ok or return button. Sometimes the return button will result in the dosing pump selected outputting 4.5 ml of water sometimes not sometimes selecting the OK button will result in a 4.5 ml dose sometimes not. The stop calibration dialog never comes on and if I try to enter 4.5 ml as the dosed amount it accepts it and says calibration data saved but when I try to manually dose 20 ml the output will vary between 14ml and 19 ml.


How do I get to a usable unit that I do not have to live in fear of overdoses and other random meaningless acts of dosing errors due to the inability to calibrate the pumps?

It seems bizarre that you cannot have the app load the current doser settings without having to push several read buttons on each page literally you need to push 20 buttons to get the whole config loaded in the app with the OSX software LOL.
 
Last edited:
Przemyslaw thank you for the quick response via customer support on a weekend, it looks like I could have the wrong tubing installed for slow speed dosing going to get back home and check this morning and try again I just need to solve for the scrabbled screen after calibration that requires a reeboot after that.
 
Well that did not work I calibrate enter the value and it save but when I try to manual dose an amount it is incorrect but consistent I could play with the calibration amount to enter and get to the desired amount by trial and error but I would have no confidence in the dosed amount being consistent. when I dose 20 ml manually I result in a 19ml dose. I tried all speeds with both types of tubing with the same result.
 
Hi,

I have been using the Kore. Last year it stopped dosing for some issue

http://www.reefcentral.com/forums/showpost.php?p=24912606&postcount=731

A couple of weeks ago I had another issue. It was not dosing at all. My corals have suffered a lot with low KH values untill I realised that the time on the display was frozen at 11:04. But the doser knew about the time and could dose with the application.

I have loaded the latest firmware and windows application. There is always the same issue with this doser, I have to use a firmware that is only a few days old. Why you do not make stable versions? I am expecting something very simple from the doser.

The new application works much worse for me than the old one: continuous freezing, I can only change a channel at a time. It is not possible to set channels to OFF. Some errors messages talk about a lamp, when I have a dosing pump, the display gets frozen, etc.

With all the errors I have uploaded the latest firmware but with very small confidence on this software again. I am not confident that an error will happen in a few weeks or months as it has happened since I use the doser . I am always praying that the doser will not download the full KH canister in the tank killing everything. I am sorry to say this, but may be you have to make a simple reliable version that does not crash.

Some pictures off the corals I have in the tank. I have a lot of effort put in this tank and cannot afford the frequent issues of the doser. This time KH dropped to 4,5 for some days. Same as with last issue.

https://photos.google.com/share/AF1...?key=OVlaTVA1cW1LUkdheVJLNHRERW9ZS1lpemdxTDl3

Sorry again for having to tell this, but a more stable solution has to be found. Probably the problem is comming for supporting so many external devices and operating systems. Chinese dosers with built in displays do not have these issues.

Regards
 
I notice with the new firmware/software that I can only update one pump at a time. The first time I changed my doser settings pump #1 was the only one that changed, even though I had checked pumped 1-4. Checking on a single pump at a time and updating works.


Sent from my iPhone using Tapatalk
 
I really like the magnetic stirrer and holder but I have been unable to find any 500 ml bottles that fit in the holes does anyone have some suggestions?
 
doktorfisch said:
Hi,

I have been using the Kore. Last year it stopped dosing for some issue

http://www.reefcentral.com/forums/showpost.php?p=24912606&postcount=731

A couple of weeks ago I had another issue. It was not dosing at all. My corals have suffered a lot with low KH values untill I realised that the time on the display was frozen at 11:04. But the doser knew about the time and could dose with the application.

I have loaded the latest firmware and windows application. There is always the same issue with this doser, I have to use a firmware that is only a few days old. Why you do not make stable versions? I am expecting something very simple from the doser.

The new application works much worse for me than the old one: continuous freezing, I can only change a channel at a time. It is not possible to set channels to OFF. Some errors messages talk about a lamp, when I have a dosing pump, the display gets frozen, etc.

With all the errors I have uploaded the latest firmware but with very small confidence on this software again. I am not confident that an error will happen in a few weeks or months as it has happened since I use the doser . I am always praying that the doser will not download the full KH canister in the tank killing everything. I am sorry to say this, but may be you have to make a simple reliable version that does not crash.

Some pictures off the corals I have in the tank. I have a lot of effort put in this tank and cannot afford the frequent issues of the doser. This time KH dropped to 4,5 for some days. Same as with last issue.

https://photos.google.com/share/AF1...?key=OVlaTVA1cW1LUkdheVJLNHRERW9ZS1lpemdxTDl3

Sorry again for having to tell this, but a more stable solution has to be found. Probably the problem is comming for supporting so many external devices and operating systems. Chinese dosers with built in displays do not have these issues.

Regards
Click to expand...

You shouldn't notice any app freezing and similars. Latest firmware and software updates work very stable and we don't have any reports about unstable work or any similar issues.
It's working very stable on Windows, Mac and Android devices.
If your app freeze - it mean that signal quality is very bad. Please check doser antenna connection .
Check also that it's not sourced by your computer settings/hardware - are you using Windows app? Which version of Windows it is? Windows 10? Have you tried Android app for example?
Are you using external or internal Bluetooth module?
Latest version allow for saving data to each channel separately only - it was suggested by some Customers - some of them by mistake saved not proper data to other channels. Now Customer need to mark which channel need to be updated with new settings.
All other things work the same like in previous updates - if you hadn't any troubles before now your shouldn't also - if you have, please contact with our service they will help you finding a source of your troubles(during remotes session with your doser/computer).
Please write directly to service [at] pacific-sun.eu cause they are not checking sites like this and can't support Customers thru forums.

Regards

Przemek




Syntax1325 said:
I notice with the new firmware/software that I can only update one pump at a time. The first time I changed my doser settings pump #1 was the only one that changed, even though I had checked pumped 1-4. Checking on a single pump at a time and updating works.


Sent from my iPhone using Tapatalk
Click to expand...

Yes, its correct. When you hit checkbox on open pump - its disabled on second pump, so you cn see exactly which channel you are adjusting.
It's made cause some Customers using Windows Surface reported problems with data transfer when all channels are saved in the same time..
Latest firmware also fix issue with strange letters on screen after doser calibration/communciation. It wasn't offen issue but we implemented some new part of codes which eliminated it completly(not wasn't affecting dosing at all - it was only affecting proper data displaying on LCD).
Regards

Przemek
 
watsonj said:
I really like the magnetic stirrer and holder but I have been unable to find any 500 ml bottles that fit in the holes does anyone have some suggestions?
Click to expand...
Please contact with our support, they will send you information what kind of bottles fit to stirrer(for example - bottles from GroTech 500ml etc).
Regards

Przemek
 
Przemek_PacSun said:
Yes, its correct. When you hit checkbox on open pump - its disabled on second pump, so you cn see exactly which channel you are adjusting.
It's made cause some Customers using Windows Surface reported problems with data transfer when all channels are saved in the same time..


Przemek
Click to expand...


What kind of problems were these customers experiencing? adjusting the pumps was easier on the previous firmware... honestly, it's not that difficult to select a pump and change the value for each one.
 
Przemek_PacSun said:
Sure, it's clear for me - they will send you some suggestions regarding size/models.
Click to expand...

I sent an email a week or to ago but no response does anyone else use the magnetic stirrer that can share what bottles they use. I have scoured various websites to buy empty bottles but nothing fits that is Over 8 OZ and has a flat bottom so the stirrer bar can work.
 
Oh Boy, I ordered 5 RedSsea supplements in 500ml bottles so I could get bottles to fit the bracket, but Red SEA bottles do not fit in the bottle holder. The holes are 69 mm and the bottles 71mm. In the USA standard lab 500 ml bottles are 72 mm dia how about Pacific sun makes the holes 73 mm and the will fit almost all 500 ml bottles. Just saying, now back to returning five bottles of Red Sea supplements to the vendor. I guess I will now order five bottles of Seachem reef iodide and see if they fit and if they do I get to throughout the contents so I can have paid $100 for $5 worth of empty plastic bottles. How are supposed to know if a 500ml bottle has a diamiter of less than 70 mm when you buy it?
 
watsonj said:
Oh Boy, I ordered 5 RedSsea supplements in 500ml bottles so I could get bottles to fit the bracket, but Red SEA bottles do not fit in the bottle holder. The holes are 69 mm and the bottles 71mm. In the USA standard lab 500 ml bottles are 72 mm dia how about Pacific sun makes the holes 73 mm and the will fit almost all 500 ml bottles. Just saying, now back to returning five bottles of Red Sea supplements to the vendor. I guess I will now order five bottles of Seachem reef iodide and see if they fit and if they do I get to throughout the contents so I can have paid $100 for $5 worth of empty plastic bottles. How are supposed to know if a 500ml bottle has a diamiter of less than 70 mm when you buy it?
Click to expand...



How about take a tape measure and visit a Walmart?


Sent from my iPhone using Tapatalk
 
You must log in or register to reply here.

Similar threads

Easygoing1
PFO Aquatics SOLARIS Rebuild And Questions
Replies
8
Views
653
oreo57
oreo57
Dogs442
NEED HELP WITH RO/DI SYSTEM
2
Replies
34
Views
2K
griss
griss
K
Peninsula 650
Replies
15
Views
1K
Reefing102
Reefing102
PetereJG
Canadian 54"x30"x18" shallow peninsula
Replies
13
Views
1K
Drummer98
Drummer98
HumbleFish
  • Sticky
Hybrid TTM to treat all parasites!
Replies
4
Views
2K
HumbleFish
HumbleFish
Back
Top