Paracanthurus hepatus var.

[teamreefers]

I have to admit I am not very happy right now! :furious: I order Paracanthurus hepatus var.:fish2: from the divers den at liveaquaria ( a pretty expensive fish) Last thursday for my husbands birthday :love1: which is Wednesday(8-1) and I just recieved a phone call from customer service that they sent my fish to another customer? ( which I have been trying to buy for several months now).
They gave my money back, But I am still out of a gift for my husband? I know mistakes happen, but I have to ask WHY ME?

 

[dfs/la2]

teamreefers,

We sincerely apologize that your fish was sent to a different customer in error. This occurrence is extremely rare, as we take several steps to help prevent this from happening. We are attempting to re-route the shipped package back to us, and will contact you once we obtain further information on the status of the Paracanthurus hepatus. Again, we apologize for any inconvenience, and hope to find a solution for this matter that meets your satisfaction.

Mike S.
LiveAquaria
Drs. Foster and Smith