Thanks guys for the replies.....
Shawna - right this is what happened here. Shrimp didn't eat for a few days, a little lethargic and then last night - on it's side on the sand bed.
Instead of pulling it out completely, I put it in a container hanging on the side (in case they go rigid when they molt?). Nothing happened and after an hour it was clear that the shrimp was dead and not in the middle of molting.
As for the other possible causes - no coral banded shrimp.
The salinity and ph shouldn't swing too much. The tank is 29g, but I also have a 15g sump, and I top-off twice a day. I also have the light on the fuge on only during the night to help stabilize ph.
I have a pistol shrimp (has shown no aggression whatsoever) who is doing well - has been in the tank for two months.
I lost two cleaners as well - one to a tank over-heat, and the other just plain mia.
Perhaps I'll check for metals as mr.maroonsalty suggests. I haven't done that, and always assumed it unnecessary since my snails are doing fine.
Do I take a water sample to the lfs? Or is there a kit I should buy?