PRO G3 upgrade path??

Hey Alex,

I noticed on the links that it says:

"Generation 1 fixtures must be returned to EcoTech to be retrofitted"

I only have that one fixture and don't have a spare light for my tank while this one is sent to you guys. Will we still be able to do the "Service Exchange Program (SEP)" the same way as it was before for those of us in this situation?
 
LinkinReef,

With generation 1 Radions, they will need to be sent in to be retrofit. We will not be offering the service exchange program for any Radion retro fit kits.
 
the way im seeing it this is a end user upgrade ( correct me if im wrong) unlike the previous upgrade options where you had to send it in, so if upgrading a g2 ( not pro) to a g3 or g3 pro by just changing the pucks, will it also have 6 channel color control or still the 5 channels?
 
Gen I owners are in a tough spot, having to send the unit in for an upgrade. Most folks don't have a backup light capable of sustaining SPS.
 
BoxesOfTheSea said:
Gen I owners are in a tough spot, having to send the unit in for an upgrade. Most folks don't have a backup light capable of sustaining SPS.
Click to expand...

+1

I currently have a G1 and G2. I was thinking how nice it would be to atleast update the G1, but i don't have the time table to be sending the G1 to EM, waiting, and then it getting shipped back to me.

I hope this won't be the case going forward that with each new generation, you guys eliminate and older generation upgrade path. But, if that's the case I'll just be rocking out the G1 and G2. As long as my corals are doing great, I'm happy.

Cheers :D
 
Millticket said:
+1

I currently have a G1 and G2. I was thinking how nice it would be to atleast update the G1, but i don't have the time table to be sending the G1 to EM, waiting, and then it getting shipped back to me.

I hope this won't be the case going forward that with each new generation, you guys eliminate and older generation upgrade path. But, if that's the case I'll just be rocking out the G1 and G2. As long as my corals are doing great, I'm happy.

Cheers :D
Click to expand...

I agree. Ecotech has put us in a difficult spot. I am not sure how they expect to get my money if I only have 1 lighting fixture.
 
I was told that the G1 need internal changes also to make it compatible to the G3 or G3 Pro light cluster. That is why G1 need to be send in.
I am really happy that the upgrade cost is not too much. I got 9 lights, all either G1 or G2. I just need to send it the G1 one or two at a time and upgrade. If I am happy with it then I will get the upgrade for the G2.
 
Orion,
Of course there are other options to do this, not everybody has a spare light laying around. I wonder what the process is to upgrade them. I only have the gen 1s, and I've opened one up to try to replace the fan. There's a lot of components that are glued down, I would guess that's the reason for sending them in. I would imagine that when they designed the gen 1s that they didn't think they'd be doing this now. If it is a complicated task far beyond the scope of the average person I doubt that there will be any other alternative.

And given Ecotechs track record, I'm sure they're brainstorming on a logical way to accommodate those that want to upgrade and can't sacrifice their tanks being dark for that time period.
 
wow...just found this....bummer!
I'm hoping to upgrade my g1 to g3pro. Don't know how that's going to work now :(
 
OrionN said:
You can alway set up the trusty old MH for a week or two while sending your G1 back for upgrade.
Click to expand...
I wish i still had it or I would :(

Sisterlimonpot said:
Orion,
Of course there are other options to do this, not everybody has a spare light laying around. I wonder what the process is to upgrade them. I only have the gen 1s, and I've opened one up to try to replace the fan. There's a lot of components that are glued down, I would guess that's the reason for sending them in. I would imagine that when they designed the gen 1s that they didn't think they'd be doing this now. If it is a complicated task far beyond the scope of the average person I doubt that there will be any other alternative.

And given Ecotechs track record, I'm sure they're brainstorming on a logical way to accommodate those that want to upgrade and can't sacrifice their tanks being dark for that time period.
Click to expand...
I would like to think that Ecotech would have thought this was a possibility since they marketed the Radion as modular/upgradable from day 1. I hope they figure it out, but Alex makes it sound like they are going to leave those of us who want to upgrade behind if we don't have backup fixtures.

klwheat said:
wow...just found this....bummer!
I'm hoping to upgrade my g1 to g3pro. Don't know how that's going to work now :(
Click to expand...
Exactly.
 
I think y'all got spoiled by EchoTech with their first upgrade offer from G1 to G2/G2 Pro. Get a used MH set up would not be bad.

Consider back up plan/spare light. Radion's fan can go out and your light will shut down at some point in the future. Unless you have some sort of back up plan at these time, your tank will be in the dark. From time to time, you will need to get your Radion service. Consider have a spare fan kit on hand at all time. IME, this is the most likely problem. Also Ballast can sometime can go bad (rare I was told).

Be warn, these LED light, EchoTech or other brands, are not indestructible like MH. In all my years (24 years) as a reefkeeper, I had VHO go out and LED problem but never MH. MH is essentially, especially the magnetic ballast, indestructible. It would be wise for us to invest in a light setup for emergency. This is not very expensive at this time.

I love my Radion light. I got 9 of them. In the past I got huge chillers, noisy fans, hot fish room. Air condition system dedicated to my fish room..... None of that at this time and I can use my heater to set the temp exactly where I want it. My electricity bill used to bite me every month, not any more.
 
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Idk what you expect them to do, get a backup or don't upgrade. They probably got ripped off a couple times with the last SEP. I don't blame them. There are reef clubs in every state with plenty of generous people to lend a light if you don't want to buy a cheap back up.

What is the turn around time on the re-fit anyways?
 
Can ecotech please comment on what specifically is added to the gen1 to gen3 upgrade? Will we be given new fans as part of the update included?

OrionN said:
I think y'all got spoiled by EchoTech with their first upgrade offer from G1 to G2/G2 Pro. Get a used MH set up would not be bad.
Click to expand...

Considering that people pay a premium for the service, I don't think anyone is being spoiled.
 
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