Put an order in Monday night....

[bluebastion]

Question. Per your shipping policy, if an order is put in before a certain time in the day, 96% of the time it is shipped same day. Since I ordered on the 1/1, shouldn't my order have been sent today? (I hope that this doesn't come off the wrong way, I am actually asking in a gentle manner). I ordered an AquaFuge 2 Small and epoxy stick. Please let me know how long it takes if this is a drop ship type of shipment, or if it is cater to order. Thanks.

P.S. I ordered the AquaFuge 2 from you guys because your website said it was in stock, while others said they were out, or they only had the first generation type AquaFuge. I do hope your site is up to date with inventory status.

 

[MarineDepot]

Hello,

Thank you for your post, I apologize for the delay. Over 95% of all orders received before 6pm EST are processed and shipped the same day. Orders received after 6pm EST are processed the next business day. Please take note that any back-ordered items in your order, you will be notified via email regarding the back order. You can always call us or email us directly with your order number to check status on an order. Please keep in mind that once an order has been shipped you will receive tracking information via email.

Please let us know if you have any further questions.

Walter F
Marine Depot Customer Services
714.385.0080 Phone
714.385.0180 Fax
www.MarineDepot.com
customercare@marinedepot.com