after reading this post, now I am even more shocked !!
what is up
this blow's me away
need another BEER!!
do they really underastand how much they charge for certain items, and come back with poor customer service
frickin wrong!!!!!
Return to the Large Tank forum with a 210G Elos
- Thread starter Fliger
- Start date
after reading this post, now I am even more shocked !!
what is up
this blow's me away
need another BEER!!
do they really underastand how much they charge for certain items, and come back with poor customer service
frickin wrong!!!!!
invincible569
New member
I love cars and think of it as buying a nice car vs one of the cheaper manufacturers. People buy a nicer looking car for its style and performance. They expect to put down more money for less headache in the long run. When you take it in to a dealership, you already know you will be taken care of. This may be a dealer to dealer basis, but the service should be top notch. When word gets around that the manufacturer doesnt stand behind the product, then the next person in line who wants that car will ALWAYS think twice about owning it. If you want to sell like the big boys, you have to service like them. And as we all know in the U.S., service is key to your company's future. Sfiligoi needs to step it up and either give AO the empowerement to do what it takes to fix these fixtures out of Sfiligoi's expense or Sfiligoi needs to step in and take it to the next level holding David's hand to fix this issue day by day as much time as it takes. This is all permanent recorded publicity and you want to minimize this for your company's success.
steve the plumb
In Memoriam
this doesn't surprise me.I don't want to sound like I hate products from Italy,But as far as dealing with Italy (business side)I have heard many a horror story when it comes to customer service and product backing.I have had several friends who have delt with importing and trademarking products made in Italy(not cheap products either)They were all lied to about distribution rights and about having there products backed by the company.It doesn't strike me as a shock to find out that sfiligoi is doing the same thing.I have had 5 people who don't know each other all have the same experience when dealing with Italian products.Let me tell you the products they imported weren't cheap.They all said the same thing they had no backing and promises were broken.They were left out in the cold.I know 5 people isn't a lot but to me it sounds odd how all 5 had the same type of negative experience.
Fliger
New member
Great wine, fantastic food, long moonlight walks along the banks of Lake Como ... oh wait, I thought this was a dating website.
Thanks for all the support everyone. Trust me, I would have sent it back but it was one of those damned if I do, damned if I don't situations. In retrospect - returning it might have been the right thing. The T5 really was nothing, its just a simple diagram. Its always a sense of accomplishment when they actually come on, and there is no more of a hazard with that - then anyone else wiring up a fluorescent retro.
I got an email from AO that my new dual fuse ballast was sent yesterday. And I called the courier and they said "hopefully next Wednesday if everything goes smoothly" so we shall see. I really need it working - I have the pendant up and need to get some temp/evap/etc daily things settled out before my next series of trips. Arggh. And Alessandro is truly a very nice person who has tried to help me get through it all. Hopefully these are just growing issues that they'll eventually work out. I just want to get a light that works so I can move on with this thread.
steve the plumb
In Memoriam
Thats the good thing about dealing with a good company like AO they stepped up to the plate and are going to fix the problem.More than likely they will eat the cost.
KingfishJohn
New member
Fliger,
Your light looks like it threw up some spaghetti
On a side note... have you seen the HBO special coming out soon following Chiefs training camp? It looks sweet to say the least (if we can get our rookies signed and LJ to show up).
Your light looks like it threw up some spaghetti
On a side note... have you seen the HBO special coming out soon following Chiefs training camp? It looks sweet to say the least (if we can get our rookies signed and LJ to show up).
trmiv
Active member
I was actually going to buy a smaller Sfiligoi fixture for my 40 breeder before I settled on an Aquactinics setup. After reading this I'm so glad I stayed away from Sfigiloi. Until I see them start doing the right this in this situation and for the others that are having similar problems, I will never even consider a Sfiligoi setup. I'm sure I'm not the only one.
Fliger
New member
Alright, well I got the new fuse box from AO. It has dual fuses, so lets hope this works. It came in really banged up, Sfiligoi owners can tell you - this box is EXTREMELY heavy and the box had 1" of styrofoam on the inside. I spent 30 minutes getting all the crumbled bits of foam out of the fuse box. I'm on fuse 4 of 10, this one has lasted me three days.
Anyhooo ... got some cleaning done under the stand. Elos sent a new sump but it didn't really work out so they are going back and building new sumps for myself and Calvin. Since this might take awhile I decided to just set this up. This current sump is great - the chambers are awesome. I'm might take the FR509 offline and see if I can run the carbon & ROWA in the chambers. The only problem is the sump I currently have doesn't quite catch the overflow in case of a power outtage.
The H&S I've had for awhile. It is a rockin skimmer. I kind of wish I would have gotten the NS4000 but I'm very happy with the Ca RX instead. I will probably hold off with the Ca RX until I get dimensions of the new sump. If I find the single Eheim skimmer isn't enough, it will be replaced by either H&S, Elos, Bubble King or Deltec. If I decide that internal is OK (depends on final sump dimensions) I would also consider the KZ skimmer. But for now the skimmer is doing great, I have a light bioload.
I'm waiting for new black doors with a cutout for my controller. Hopefully it will arrive this week. My wife busts my nuts every day that I keep the doors open. I bought some time though by finally getting the Sfiligoi off the floor. :lol:
Check out this crazy "Flame" RBTA that came in today. It arrived looking BAD. It is happier now but still not out of the danger zone. Its funny - my clownfish never leave their spot near the overflow. I put the RBTA on the other side of the tank and they are SLOWLY working their way over. Like a shy guy trying to get the nerve to talk to girl at a bar.
After acclimation
And now in the tank. This pic makes him look better than he is. He is still really gaping but the inflated. I love the colors.
Anyhooo ... got some cleaning done under the stand. Elos sent a new sump but it didn't really work out so they are going back and building new sumps for myself and Calvin. Since this might take awhile I decided to just set this up. This current sump is great - the chambers are awesome. I'm might take the FR509 offline and see if I can run the carbon & ROWA in the chambers. The only problem is the sump I currently have doesn't quite catch the overflow in case of a power outtage.
The H&S I've had for awhile. It is a rockin skimmer. I kind of wish I would have gotten the NS4000 but I'm very happy with the Ca RX instead. I will probably hold off with the Ca RX until I get dimensions of the new sump. If I find the single Eheim skimmer isn't enough, it will be replaced by either H&S, Elos, Bubble King or Deltec. If I decide that internal is OK (depends on final sump dimensions) I would also consider the KZ skimmer. But for now the skimmer is doing great, I have a light bioload.
I'm waiting for new black doors with a cutout for my controller. Hopefully it will arrive this week. My wife busts my nuts every day that I keep the doors open. I bought some time though by finally getting the Sfiligoi off the floor. :lol:
Check out this crazy "Flame" RBTA that came in today. It arrived looking BAD. It is happier now but still not out of the danger zone. Its funny - my clownfish never leave their spot near the overflow. I put the RBTA on the other side of the tank and they are SLOWLY working their way over. Like a shy guy trying to get the nerve to talk to girl at a bar.
After acclimation
And now in the tank. This pic makes him look better than he is. He is still really gaping but the inflated. I love the colors.
invincible569
New member
David, where did you get that cage from where you are holding your RBTA?
hawaiianwargod
Active member
Set up is looking good David! Why are you changing your current sump? Is your Tunze still attach to the wavysea?
purebullet417
Rimless Reef Club
do you have an a200 1260? i just got that skimmer and am wondering how you have yours set
Fliger
New member
Sorry, I don't have much to report. The new Sfiligoi box works great, finally! Not one blown fuse, the new box has a dedicated fuse for each light. The downside is now I have two plugs for the MH and another for the T5. I will probably buy/build a relay similar to RobbyG's thread awhile back. The nem is doing great, finally settled in.
I just ordered a couple captive bred elegance corals! I've resisted since I left the Bay almost 7 years ago, but Mike at TCR seems to know what he's doing. Here is a pic, hopefully they make it thru shipping next week.
Also trying to figure out cooling. Right now I have the Peltier which works with a fan, and I have the 1/4 JBJ Arctica. Great chiller, very silent and chills fast. I also bought the Profilux Propeller Breeze fan, which with time I should be able to control. The fans are variable speed but you need a controller with 0-10v capabilities. I also ordered a dimmable T5 ballast, not sure when it will arrive.
My experiment with the B2 in the door didn't work out very well, so I ordered a stainless stand from Elos. Hopefully will be here in September, after MACNA.
I just ordered a couple captive bred elegance corals! I've resisted since I left the Bay almost 7 years ago, but Mike at TCR seems to know what he's doing. Here is a pic, hopefully they make it thru shipping next week.
Also trying to figure out cooling. Right now I have the Peltier which works with a fan, and I have the 1/4 JBJ Arctica. Great chiller, very silent and chills fast. I also bought the Profilux Propeller Breeze fan, which with time I should be able to control. The fans are variable speed but you need a controller with 0-10v capabilities. I also ordered a dimmable T5 ballast, not sure when it will arrive.
My experiment with the B2 in the door didn't work out very well, so I ordered a stainless stand from Elos. Hopefully will be here in September, after MACNA.
