ichthyman
Active member
"You do?
Why?"
Because I sold it to him. LOL, Did you not get the memo?
"BTW John we had Chris measure his skimmer and take the pump out he has a Gen1 small (same as mine) with the Eheim 1250 pump(not the current pump). it is not a medium."
Again, never told Chris anything different. I think you're confusing what a customer says and what I do.
I like the choice of "we".
"I called whoever is on the other line of the itech number several months back. . And was asked to call back because they had a customer. Whoever it was, was kinda short and I felt like it could of been handled differently. like can I call you back, or can you hold for a minute or something."
If that is the way it occurred than I agree. If you can PM or email more details I will review the situation with the staff member involved.
Why?"
Because I sold it to him. LOL, Did you not get the memo?
"BTW John we had Chris measure his skimmer and take the pump out he has a Gen1 small (same as mine) with the Eheim 1250 pump(not the current pump). it is not a medium."
Again, never told Chris anything different. I think you're confusing what a customer says and what I do.
I like the choice of "we".
"I called whoever is on the other line of the itech number several months back. . And was asked to call back because they had a customer. Whoever it was, was kinda short and I felt like it could of been handled differently. like can I call you back, or can you hold for a minute or something."
If that is the way it occurred than I agree. If you can PM or email more details I will review the situation with the staff member involved.
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