SOS!! Update issues

[steved350]

Well everything was running fine and I guess I should have listened to that little bird that said if it ain't broke dont fix it. Well I updated to the latest software and I lost everything. My EB8 arnt even going into fallback. Can anyone lead me in the right direction. I have tried going back to the software before the latest release and it did the same thing. I am showing no outlets but all the profiles are there.

 

[snoopie702]

I am not sure of your issue but I ran into somewhat of the same problem... I just got update to work and now I can't even access my apex with my computer before I could across town. I can't even do it with main PC!

 

[Deleted member 143833]

I am not sure of your issue but I ran into somewhat of the same problem... I just got update to work and now I can't even access my apex with my computer before I could across town. I can't even do it with main PC!

I suspect the Apex rebooted and was assigned a new IP address; you can check the assigned address using the Setup, Network and navigate to IP address; it will show the current address, use that to access the Apex.

 

[steved350]

Ken, I wish my problem was that easy to fix. I have no clue what happened.

I suspect the Apex rebooted and was assigned a new IP address; you can check the assigned address using the Setup, Network and navigate to IP address; it will show the current address, use that to access the Apex.

 

[snoopie702]

Are all your outlets showing up? I know every time you update your suppose to save your config because sometimes everything gets erased.

Kenargo It was not that. I have a thread called Still can't update I posted the fix there.

 

[steved350]

Are all your outlets showing up? I know every time you update your suppose to save your config because sometimes everything gets erased.

Kenargo It was not that. I have a thread called Still can't update I posted the fix there.

The outlets only show up on the display under modify outlet. Nothing but the time showes up on the main display screen, No probes or outlets

 

[aquamanic]

Did you update your web pages after the firmware load? It's a 2-step process (more if you update firmware in selected modules).

 

[steved350]

Did you update your web pages after the firmware load? It's a 2-step process (more if you update firmware in selected modules).

Sure did. I cant even get them to show up on the hand held display. Does anyone know how to get previous firmware edition so I can go backwards and start over? I don't know maybe there is an easier fix. Waiting on a reply to an email from Curt.

 

[aquamanic]

Send me a PM with your email address and what version you want. I've got most of them.

 

[snoopie702]

What version did you upgrade to? I have the old 4.04 which has always worked.