Up date. Still to this day I have 100% nitrites coming out. I've tried contacting Midwest Quatics again with no response. So I decided to ask a locale sulfur reactor manufacture, his opinion. I e-mailed Schplitter maker of sulfur reactors here in St.Louis. Which I told him at the time when I was looking at buying a sulfur unit, I didn't run into his product. I e-mailed him yesterday and one hour later he e-mailed me back wanting my phone number so we could talk man to man. I talked with him today, told him what reactor I bought. I told him their instructions are the same as his. He asked me several questions, like are you sure the pump works, is it circulating, extra. He as you all could not come up with an answer. He ask me to bring my reactor over to his place this week and he and his crew will take look. Off the top of his head he thinks my sulfur is no good. I really am blown away by Schpitter that he would go out of his way to look at a reactor that he didn't make. I have a 90 day guarantee with Midwest Aquatics, I'm thinking of ditching the unit and buying one from Schpitter Sulfur reactors.