Every store has its pros and cons, just be thankful that we have a choice in our area and that we truely are spoiled when it comes to that selection between all of them.
Some communites only have Walmart or PetCo as an outlet to get supplies locally, consider yourselves lucky and take the good and the bad for what it is worth.
I am sure we could point out the bad in all of them, and I can understand a rant if you feel you were cheated or wronged in some way and would like sympathetic ears to complain to.
But threads like these are generally non productive and send out a negative tone towards the club in the longrun and the LFS feel that they can do nothing right and we are a bunch of picky, cheap, unsatisfied pains rather than a group of passionate enthusiats that want to help them create the best stores possible. If you are concened with changing a stores policy or services I suggest trying another approach and spinning it towards positive suggestions and tone that may be recieved better. Because there are a TON of people who visit this forum who are associated with the LFSs in one way or another, as I am NOT one of them.
In the longrun, with as many choices as have become available in the last few years, and online availability I will bet that competition for business is heating up and stores that are not up to par will have to adapt or will fall away eventually.
As a MARS member, I would like to help my LFS stores succeed in the longrun, because they are your neighbors working there, so we all benifit. If you are interested in doing so, please do it in a postive, contructive manner or don't do it at all.
Consider this: A forum where people openly talked constantly only about the negatives where you work? How would it make you feel about those people who do nothing but complain in an open setting about something you may not have the power to change? How would that make your feel towards that group?