EcoTech Marine
.Registered Member
EcoSmart Live is a state-of-the-art control platform for EcoTech Marine products. Using a remote web-based server, EcoSmart Live enables you to control your Radion Lighting from anywhere in the world from any device by simply logging into our ESL website. In order to use ESL, one of your Radion lights must be plugged directly into a computer running our Connection Manager which then ushers the connection between all of your RF enabled Radion lights and our web based ESL server. This setup is just the starting point for our greater vision. The end-goal is a completely wireless tether.
Utilizing a remote web server platform was not the easiest path, but EcoTech Marine chose this path because we believe it is the superior method of communicating and controlling your lights. This method allows a nontechnical user to access our web server from outside of a home wireless network without adjusting their router and firewall to configure port forwarding, which can be problematic and user un-friendly. ESL's remote server solution means all that is ever needed to access our technology is an internet browser and a simple login from anywhere in the world. This is useful whether you're a home hobbyist with one aquarium or a service professional with 50.
The future of ESL is a complete wireless solution to controlling not only your Radion LED's, but all RF enabled EcoTech Marine products. The exact details of this is a subject for a future press release and conversation. In the meantime, the purpose of this thread is to open an avenue for communication directly with our user base to discuss ESL operation, suggestions, and the state-of-affairs. We strive to achieve 99.99% up-time on our ESL server, however, during this first year of ESL we have fallen short of our goal. Our team is always working to achieve better results and we want to be candid with our consumers in how we will achieve these results. Over the next few weeks we will be developing, testing and deploying updates that are specifically geared towards reliability and availability. After that we will continue to make improvements in this regard to make the issues we have been experiencing become a thing of the past.
We know our customers appreciate EcoTech Marine's paradigm shifting products. Just like the VorTech propeller pump was literally an outside-the-box solution, our remote web server based ESL technology is ground breaking for the reef aquarium industry. For those in the hobby long enough to remember the launch of the VorTech propeller pump, it was not without some challenges. We pride ourselves on exceeding expectations with our products, our quality and our customer service and are humble enough to know when we are failing to accomplish this. With this result in mind, we look forward to ironing out ESL to achieve our 99.99% up-time goal.
This thread will be monitored by myself, our lead ESL engineer, as well as our customer service staff. All ESL related questions, complaints or outages if they arise should be posted here so that we can work to answer and address everything promptly and professionally. Thank you for your assistance.
Utilizing a remote web server platform was not the easiest path, but EcoTech Marine chose this path because we believe it is the superior method of communicating and controlling your lights. This method allows a nontechnical user to access our web server from outside of a home wireless network without adjusting their router and firewall to configure port forwarding, which can be problematic and user un-friendly. ESL's remote server solution means all that is ever needed to access our technology is an internet browser and a simple login from anywhere in the world. This is useful whether you're a home hobbyist with one aquarium or a service professional with 50.
The future of ESL is a complete wireless solution to controlling not only your Radion LED's, but all RF enabled EcoTech Marine products. The exact details of this is a subject for a future press release and conversation. In the meantime, the purpose of this thread is to open an avenue for communication directly with our user base to discuss ESL operation, suggestions, and the state-of-affairs. We strive to achieve 99.99% up-time on our ESL server, however, during this first year of ESL we have fallen short of our goal. Our team is always working to achieve better results and we want to be candid with our consumers in how we will achieve these results. Over the next few weeks we will be developing, testing and deploying updates that are specifically geared towards reliability and availability. After that we will continue to make improvements in this regard to make the issues we have been experiencing become a thing of the past.
We know our customers appreciate EcoTech Marine's paradigm shifting products. Just like the VorTech propeller pump was literally an outside-the-box solution, our remote web server based ESL technology is ground breaking for the reef aquarium industry. For those in the hobby long enough to remember the launch of the VorTech propeller pump, it was not without some challenges. We pride ourselves on exceeding expectations with our products, our quality and our customer service and are humble enough to know when we are failing to accomplish this. With this result in mind, we look forward to ironing out ESL to achieve our 99.99% up-time goal.
This thread will be monitored by myself, our lead ESL engineer, as well as our customer service staff. All ESL related questions, complaints or outages if they arise should be posted here so that we can work to answer and address everything promptly and professionally. Thank you for your assistance.
