These helios bulbs I just got are garbage

[picassoman]

BOTH Helios DE 250w 20K bulbs I got in the mail today are junk. Both ceramic ends on both bulbs are so jacked up when they manufactured them, that they won't even fit in my fixture. I don't think they would fit in anyones for that matter. To bad I just shipped out my old bulbs to a member on RC and now I am stuck with nothing.....

Cust. # 38187
Order# 188116A

Please ship out new ones or call me asap...... Thank you

 

[picassoman]

Please do not take this as being rude either. I know it isn't your companie's fault, I am just really frustrated.

 

[jasonfrey]

Hi,

Sorry about the bulb issue. We'll get replacements out 2day air Monday for you. We have about 10 instock, so hopefully we don't have that issue with all of them.

 

[picassoman]

Thank you, I will call you guys on Monday to discuss. Thanks again