Tunze 6025 Broken?

[Genetics]

I have had two tunze 6025 since the beginning of summer. At first the brackets on them kept breaking but superglue solved this issue. Now I've noticed that one of the heads is no longer running. I took it out and gave it a good clean however I believe the unit is now dead.

Is their a warranty that is associated with this product?

 

[rvitko]

Yes, 2 years. The clamps were redesigned recently and a lot of the motor components were changed in July. If you send me the pump, complete with the magnet holder and clamp I will get you taken care of.

Tunze USA
305 Victor St
Austin TX 78753

 

[Genetics]

Sounds good. I will send it out next week.