tunze U shape stand broken

[kumamoo]

used few months ago , my Tunze nanostream 6055,
found U band-shape cracked , dont know what happen .. here photo,
in hong kong hard to find for spare part, before purchased to order from US shop for a few months ago :sad1:

 

[Aquadepot]

Hi kumamoo,

This is covered under warranty I have listed the dealer for your country below they should be able to help you quickly.
If you purchased from the USA you may need to return to that store for warranty

Regards
Graeme

JOHNSON WAI AQUARIUM SUPPLY CO
LTD A-1 7/F PO YIP BLDG
62-70 TEXACO ROAD
HONG KONG, TSUEN WAN N.T.
Telephone:: 00852-2411-0279
Facsimile:: 00852-24136284
E-mail address:: info@jwaq.com

 

[kumamoo]

thank a lot for reply?

 

[rvitko]

Kumamoo, I can send you one if you pay for shipping or if you are placing another order with the dealer who sold you the pumps I can send him the clips to send to you. We only sell products for sale within the USA, they are not supposed to be exported.

 

[kumamoo]

alright ..thank a lot rvitko , PM you

 

[dukecola]

Hi Roger,

My "C" clip on my 6025 broke also, how do I get a replacement?

I believe it's 5 months old.

Thanks.

 

[reefdiva]

So I have the same problem...my bracket broke on both my 6045 about a week apart only after less than 6 months. I never sent off or registered it with any type of warranty..but should have proof of purchase thru the Salty Critter..is there anyway I can get them replaced or even purchased? Thanks for any help...

 

[rvitko]

Just PM me your shipping info and how many you need and we will send them.