Updated/New Website - Looks Great

[reef3r]

tony - I'm sure Liveaquaria worked hard to get those great pictures. They don't want anybody else to say they took them.


I have a question. Since the site update, I notice you seem to have less stock. For example, the yellowhead jawfish isn't there anymore, and doesn't show up in a search. Are you no longer offering that species or is it just something associated with the update?

 

[DFS/LA1]

tonyh67 and all others posting and reading this thread,

Thank you for your posts and your compliments on our “new website” design. We are very proud of the unique species we offer in our Diver’s Den and we have chosen to watermark these photos. The watermark was added to all of our photos, in part, to help ensure that others are not using these pictures on websites and businesses not affiliated with Live Aquaria.

We feel strongly that the high quality of fish, corals, and invertebrates offered in our Diver’s Den is unique, and we want to instill confidence in our customers that these photos are exact representations of the species we sell. We appreciate all of our customer’s comments and suggestions for improving our website and we would encourage any of our customers to contact us with this feedback.

Kris W.
Live Aquaria Supervisors
Drs Foster and Smith

 

[dfs/la2]

reef3r,

Thank you for your post and compliments. Our Aquatic Facility is currently closed and we are unsure of the availability of the Yellowhead Jawfish. Once they have reopened on Monday morning we will contact them to check on their availability. We will post back with this information.

We thank you for your patience.

Michelle L.
Live Aquaria
Drs. Foster and Smith

 

[reef3r]

Thank you.

 

[espocrespo]

it's good but i proffered it as it used to be

 

[Packersfan21]

<a href=showthread.php?s=&postid=12256196#post12256196 target=_blank>Originally posted</a> by reef3r
tony - I'm sure Liveaquaria worked hard to get those great pictures. They don't want anybody else to say they took them.


I have a question. Since the site update, I notice you seem to have less stock. For example, the yellowhead jawfish isn't there anymore, and doesn't show up in a search. Are you no longer offering that species or is it just something associated with the update? [/QUOTE

Yea I noticed that too. I was looking to buy one as my next fish. I hope they will still sell them.

 

[Packersfan21]

Oh yea i also noticed that there is no longer "customer comments"
for each species. Will LA still have this feature?

 

[dfs/la2]

Packersfan21,

Thank you for your interest in our Diver's Den Site. Our comments section may be found when you select a specific specimen. You will find on the right hand side of the page above the 14 Day Warranty, comments on this species or if information has already been entered, we will have customer comments.

Please let us know if you have further questions.

Pat S.
LiveAquaria
Drs. Foster and Smith

 

[vetdog]

how much is shipping for coral?

 

[dfs/la2]

vetdog,

Thank you for your inquiry. The FedEx standard overnight shipping charge for orders up to $225 is $34.99 and for orders over $225 the shipping would be $39.99. There is an additional charge of $14.99 for orders that include live specimens from both the Aquaculture Coral & Marine Life Facility in Rhinelander and our holding facility in California. We also offer priority overnight and Saturday delivery for additional charges. Additional information on our shipping charges and times can be found at the following link: http://www.liveaquaria.com/general/general.cfm?general_pagesid=28

If we can be of additional assistance, please contact our LiveAquaria Department at 1-800-334-3699, via email at CustomerService@LiveAquaria.com, or PM us.

Gwen S.
LiveAquaria
Drs. Foster and Smith

 

[Packersfan21]

ok thanks.

 

[dfs/la2]

The Yellowhead Jawfish is once more available and back on our site. Some of the specimens were inactivated during our redesign and will be added back to our site once the images are updated.

We thank you for your patience while we strive to improve our site for you.

Joyce F.
LiveAquaria
Drs. Foster & Smith