What is the status of my return?

[pdkinsel]

Re: Order number# 100340060

I returned the following:
1. Toms Aquatic surface skimmer
2. One Pheonix 14k HQI 250watt bulb.

I was told that the surface skimmer would be credited to my card and that MD would send a replacement bulb as the one I returned was defective. I received an email today showing that a amount of $67.14 is being credited to my card when I expected that only the price of the surface skimmer was to be credited. As I am anxiuosly awaiting the new replacement bulb, will you send a new one out to me and just charge the price of that bulb to my card?

Please advise.
Thank you.
Paul

 

[MarineDepot]

Hi Paul,

Thanks for your inquiry, I do apologize for the delayed response. Our records show that you were refunded 7.19 for the surface skimmer and were sent out a replacement bulb on order number SI-441169 with UPS tracking number 1ZE837720302652904. I tracked your package this morning and show that it is currently in transit and is scheduled to be delivered to you on 1/16. I apologize for the any confusion this may have caused you.

Walter F
Marine Depot Customer Services
www.Marinedepot.com
714.385.0080 Phone
714.385.0180 Fax

 

[pdkinsel]

Thank you for the clarification. My email from MD made it look like all was credited and not just the surface skimmer. I look forward to its arrival.