todd rose
Member
Customers-
Unfortunately we’ve run into a snag in the form of our final government mandated approval to release the Wireless Wave Driver product. While we have product ready to ship at this time, we are legally prevented from doing so while we wait for final approval from the FCC. We had been provided with an expected finish date for this approval that was in-line with our targets, and thus our projected release date to you. However, like everything involving the government, things are taking longer than we expected.
Obviously, we are very upset about this delay and want nothing more than for you all to see the fruits of our labors over the past several months. If anyone who has already pre-purchased their Wireless Wave Driver would like a refund, Aquarium Specialty will be willing to do so. However, you will lose your spot on the waiting list and we have no way to change this.
We ask that you all are patient with us. Our number one priority is to bring you a top-notch product that is unmatched by anything else on the market. Everyone has been so patient over the last several months: we only ask for another week or so more of your patience.
On a separate note, we do plan to get Wireless Wave Drivers into the hands of all customers that want them. However, we are limited by our capacity to manufacture these boards. For those customers who are not scheduled to receive product from the current release- you will get your opportunity, it is only a matter of time.
-Tim
__________________
www.ecotechmarine.com
Tim,
How about a Friday afternoon update?
Thanks
Todd
Unfortunately we’ve run into a snag in the form of our final government mandated approval to release the Wireless Wave Driver product. While we have product ready to ship at this time, we are legally prevented from doing so while we wait for final approval from the FCC. We had been provided with an expected finish date for this approval that was in-line with our targets, and thus our projected release date to you. However, like everything involving the government, things are taking longer than we expected.
Obviously, we are very upset about this delay and want nothing more than for you all to see the fruits of our labors over the past several months. If anyone who has already pre-purchased their Wireless Wave Driver would like a refund, Aquarium Specialty will be willing to do so. However, you will lose your spot on the waiting list and we have no way to change this.
We ask that you all are patient with us. Our number one priority is to bring you a top-notch product that is unmatched by anything else on the market. Everyone has been so patient over the last several months: we only ask for another week or so more of your patience.
On a separate note, we do plan to get Wireless Wave Drivers into the hands of all customers that want them. However, we are limited by our capacity to manufacture these boards. For those customers who are not scheduled to receive product from the current release- you will get your opportunity, it is only a matter of time.
-Tim
__________________
www.ecotechmarine.com
Tim,
How about a Friday afternoon update?
Thanks
Todd
