Hey Joe, thanks for sharing your side of the matter on the forum. I know it's pointless to argue about the tang's health before or after it left your store but seeing that my tank was ICH free ever since it was set up, and none of my other fish has had ICH before the tang was introduced...and also, since the other tangs in the same holding tank seemed to have ICH, it bothers me that you are still arguing about this. I've had mostly good results with fish & corals that came from your store. I am simply disgruntled about the tang, the way you assured me that it did not have ICH, the way it turned UP with ICH 2 or 3 days after, then soon dying, after spreading it to two of my fish. I also don't understand why you are putting words in my mouth... As far as I can remember, the phone conversation mostly was about me explaining my situation, asking for your help or something that we can work out, since I drop about 80 ~ 100 every time I visit your store(which is AT LEAST 4 or 5 times a month), and you going "mm-hmm" consistently, freaking out after realizing that you cannot handle the call, shift the responsibility onto your manager, and hanging up on me. Why couldn't you say all these beautiful words of yours on the phone before hanging up? I called after 5 days, but I assure you the ICH appeared beforehand. Regardless of how many hours and days it took me to pick up the phone just to be hung up on, I guess I was looking for some customer service since I've been visiting your store for more than four or five years now.
I simply don't think you are an honest guy Joe. I hardly doubt that you care at all about the customers. You looked me in the eyes, repeately told me that the tang did not have ICH, my tank was introduced to ICH afterwards, the tang came up with ICH afterwards, making me lose 3 fish in total. It's either that you were lying, or you are ignorant. either way, let's just say that I put my trust in the wrong person. I did not start this thread to argue wether or not the tang had ICH or not because now I know that it definitely did. I took the risk, especially with a tang but mostly my problem was with bad customer service, entirely from you and lack of loyalty MegaPets have shown towards me, represented through you. I promise you that I won't be driving out 35 minutes anymore.
Oh yea, Joe. I do have an UV.
You should know that it doesn't cure nor completely prevent ICH...but I guess you don't know that since you are not the "saltwater specialist" as you kept repeating on the phone to me while trying to save your own ***. Hope you do come back to this thread and share what else you "forgot" to say before you hung up on me.
