Anyone Thinking of Dumping LEDS and going back to Halides

[d2mini]

Usually Austrian/German engineering is worth the extra cash, but not in this instance.
If it performed as advertised I would be OK with the price.:headwally:

Not vertex. They release things to market way too early.
Their doser was a fiasco, too.
And I went through 2 or 3 of their leaky dosing vessels before i finally gave up and went with something else.

 

[Uncle Salty 05]

NOW you tell me!:mixed:

 

[James77]

Not vertex. They release things to market way too early..

I think they are trying to make up for that with the Cerebra

 

[Magickiwi]

German engineering and design meets lowest cost alternative Chinese manufacturing. I was considering the Vertex 260 as well until an email to their sales department confirmed that they recommended buying a $2700 fixture and a couple of $200 replacement LED banks. $3100 for a light fixture that didn't have wireless, local weather support, etc. seemed a little out there.

For what it's worth though, if I were the retailer that sold that fixture to you I'd tell you you're out of luck. Keeping a product almost two years before deciding you don't like it? That's pretty unreasonable even if it is returned in mint condition. They can't do anything with it; they can't resell it as new, they can't return it to the manufacturer etc. Threatening to drag their name through the mud because they tell you no just seems a little uh...

Anyway go buy yourself a $600 Aquamedic dual MH +2 54W T5s and never look back.

 

[Uncle Salty 05]

The thing is that they have been trying to program it themselves for the last month and have been unsuccessful.
If it could be programmed to perform as advertised I would not be wanting to return it.
They sell individual used pads as "refurbished", I don' know why they can't to the same thing with the entire fixture.
I'm not expecting a full refund, an LED should last 10-11 years (45,000 to 50,000 hours) a 12 hour photoperiod.
I have used my light for under 7200 hours (16% of its lifespan).
I am more than willing to take 20-25% less than what I paid for it.

 

[Uncle Salty 05]

And by the way I still have my 3 X 250 MH and 4 X 96 watt PC actinic at the ready.

 

[Magickiwi]

The thing is that they have been trying to program it themselves for the last month and have been unsuccessful.
If it could be programmed to perform as advertised I would not be wanting to return it.
They sell individual used pads as "re-furbished", I don' know why they can't to the same thing with the entire fixture.
I'm not expecting a full refund, an LED should last 10-11 years (45,000 to 50,000 hours) a 12 hour photoperiod.
I have used my light for under 7200 hours (16% of its lifespan).
I am more than willing to take 20-25% less than what I paid for it.

I guess getting a partial credit seems more reasonable. Then they'd at least be able to turn it around for some of what they'd be eating on it. FWIW if you're thinking that way you could probably sell it on CL or Ebay for that much if they say no.

What are you looking at if you're able to return/sell it?

 

[Uncle Salty 05]

And I am not threatening anybody with anything.
I am merely warning those unsuspecting future buyers of LED fixtures to think it through very carefully.
I waited 20 months to be sure it was the fixture and not another cause.
You cannot judge something like a reef lighting system in a month.

 

[Uncle Salty 05]

I guess getting a partial credit seems more reasonable. Then they'd at least be able to turn it around for some of what they'd be eating on it. FWIW if you're thinking that way you could probably sell it on CL or Ebay for that much if they say no.

What are you looking at if you're able to return/sell it?

$2,000
I paid $2,688 - that's 25.6% off.

 

[OoNickoC]

$2,000
I paid $2,688 - that's 25.6% off.

That is incredibly unrealistic considering the other options on the market at this point in time, but I could understand why the desire to salvage what you can is there.
Meanwhile here on planet RC I've been looking at some of the newer high wattage LEDs I believe that is a very interesting side of the market.
Has anyone else here played with CMH? They have a crazy spectrum. That combined with led for the pop could be amazing!

 

[Magickiwi]

$2,000
I paid $2,688 - that's 25.6% off.

I meant in terms of lighting, another LED fixture, MH, hybrid?

And for $2k you'd sell it pretty easily if you have to.

 

[Uncle Salty 05]

I still have my old 3 X 250 MH and 4 X 96 watt actinic PC fixture.
(the one in my avatar)

 

[mhucasey]

In Uncle Salty's case just think - this is a Vertex, a major brand and player in the LED market, and see the hoops that he has to go through to get a very recently sold product fixed. Imagine in 5 years if it stopped working? Imagine if it wasn't a major brand and they were out of business or out of the LED market?(Im amazed at how many LED fixture mfg have appeared overnight) Like it or not you put a lot of eggs in the "it will last for 10 years" basket.

At least those who have purchased the value fixtures won't feel screwed if their fixtures die after 3 or 4 years, they will have got their money's worth. The high end, high dollar fixtures are a real commitment and leap of faith.

If your T5 or MH ballast dies, its easy to swap it out for a new one, even from a different MFG. This is a selling point for the older tech for sure.

 

[Uncle Salty 05]

Thanks mhucasey!
I'm glad someone gets it.
When you pay nearly $2700 for something that does not live up to its promises it really chaps your behind.:mad2:

 

[Magickiwi]

Sure you get [profanity] but if it takes you 20 months to get off your rear and do something about it? Besides at that point your guarantee should be with Vertex and not with the LFS that sold you the fixture. They haven't promised you squat about the fixture.

Did you ask about a two year return policy when you bought it? If you had asked for it they'd probably have laughed in your face.

For the record you did threaten them:

If the retailer/wholesaler (who will remain nameless for now) refuses to let me return mine. I will name them and advise everyone on Reef Central to avoid them at all costs.

Just saying; I don't think it's their problem.

 

[Uncle Salty 05]

Sure you get ****ed but if it takes you 20 months to get off your rear and do something about it? Besides at that point your guarantee should be with Vertex and not with the LFS that sold you the fixture. They haven't promised you squat about the fixture.

Did you ask about a two year return policy when you bought it? If you had asked for it they'd probably have laughed in your face.

For the record you did threaten them:



Just saying; I don't think it's their problem.

I did not buy it from a LFS, I bought it from someone that posted on RC that he was selling them.
The only threat I made was to tell the truth so no one else gets screwed. I have told the truth, the whole truth, and nothing but the truth.:hammer:

 

[rtparty]

Sure you get but if it takes you 20 months to get off your rear and do something about it? Besides at that point your guarantee should be with Vertex and not with the LFS that sold you the fixture. They haven't promised you squat about the fixture.

Did you ask about a two year return policy when you bought it? If you had asked for it they'd probably have laughed in your face.

For the record you did threaten them:



Just saying; I don't think it's their problem.

I don't think it's your problem either....

Just saying.

 

[Uncle Salty 05]

And by the way it is Vertex I am dealing with through a distributor.
I guess reading is not your forte kiwi?
"Even with the seller on multiple Team Viewer sessions and calls to Austria (country of origin) "

 

[Magickiwi]

I guess reading is not your forte kiwi?

No need to go there just because I'm saying something you don't like. You're working with the manufacturer but you're threatening the retailer.

Do whatever your conscience allows you. Personally I think fair treatment is a two-way street.

 

[Uncle Salty 05]

Like I said before, (back to the reading thing) I am not threatening to do anything but be truthful.
Which part of the above sentence confuses you?:debi:
All I am expecting is fair treatment on a large investment for a working man like myself.
Yes a two way street would be appreciated.