Apex Firmware Update - 4.12 Beta

[septicdeath]

Sorry about that, basically, I didnt want to pull the age old forum NO-NO of asking a question that the answer was in the forum, my question was generated from page 3, upon reading my post, I noticed it was answered on page 4, so rather than look like someone unwilling to actually read, and look for a answer, and you cant delete, so I spoke to my self, saying what I just said, but quick and dirty..

-John

 

[floyd78]

OK, got a little issue! I updated to the latest beta firmware and all is working fine, but I went to update my one module a VDM and it won't do anything. I am getting no popup when I try to update. I also can't delete or rename the module. The module shows a firmware of HW 001 and SW 002(old). I am not to worried as the VDM is working great for me, but I would like to have it on the latest firmware. Any ideas would be great! Thanks!

 

[floyd78]

Oh by the way I have tried Firefox and Internet Explorer just in case of browser issue!

 

[newfubar]

Updated my apex and apex lite units yesterday no problem on my Mac. Plugged apex's into my router and the laptop continued to work wirelessly from there.

No issues with the update.

 

[xsboost]

I updated from v11 to v12 and my conductivity went from 33.6 to 35+

So I recalibrated, now it seems to read in ms/cm instead of PPT.

So it's roughly 51.2 instead of 33.6 like it used to be (which is a bit lower than my refractometer).

Bit weird?

 

[Bryan]

So it's roughly 51.2 instead of 33.6 like it used to be (which is a bit lower than my refractometer).

Bit weird?

I believe there was a bug in the previous firmware versions and what you are now seeing is the correct reading after calibration.

 

[RussM]

It sounds to me like the conductivity range setting got changed. The calibration bug fixed in 4.12 only affected the reading a small amount, and would not account for that large a jump.

 

[Mr.Mustang]

Hey all thought I would share my experience with my update to 4.12-2a12 as it may help some else down the road.

So my reason to do it was because the app on my I-touch said I would need to update my firmware to get use of some of the new functions.

I am running windows 7 with Avast antivirus/firewall . My PC connects to the apex though my router and then a switch.

I started the flash utility and it seemed to work but when I went to do the web page it locked up. Even after rebooting and leaving it unplugged for 4hrs and trying different variations of stating the utility and unplugging the apex
It still stayed in the boot loader. So I contacted Neptune systems told them my situation and expressed my frustration:headwallblue:. I went to bed with the apex unplugged and when I got up I had an email.

Paul emailed back 3hrs later (11pm his time:thumbsup with these instructions and I was up and running in about 10min:fun4:. So the apex might be a little bugging sometimes but the guys at Neptune Systems make the difference:thumbsup:.
1. Power your Apex off (had been now for about 8hrs as I had gone to bed)
2. Restart your computer in Windows safe mode with networking
3. Turn off any virus or firewall software (When booted in safe mode Avast did not load for me)
4. Open flash utility
5. In the Network address put something similar to your default gateway (router) IP address
1. For example, if you default gateway the Apex is plugged into is 192.168.1.1 then make the network address 192.168.1.88
6. Click update firmware
7. After failed attempt 1 plug your Apex in
1. Apex and computer should make a handshake at this time, if not try to power cycle your base unit again
8. Update the web pages after the firmware update.

PS a step not mentioned here is that Paul also suggested to have the apex plugged into the same router as my apex. My apex was plugged into a switch so i moved some wires around so that they could be plugged into the same router.