ATI Powermodule Hybrid Club
- Thread starter rodneyri
- Start date
Dennis Gubbels
New member
Back site on the power module
Verstuurd vanaf mijn SM-N950F met Tapatalk
Verstuurd vanaf mijn SM-N950F met Tapatalk
Keith@ ATI NA
Member
Yep! If you have a WiFi Powermodule send us an email and I am happy to provide it.
Cheers
Punchanello
Member
I just realised this last night! It didn't come with instructions except for a sticker on the power box but I now realise the control is browser based rather than the light studio program. Thanks for the offer[emoji3]
Sent from my Pixel XL using Tapatalk
Keith@ ATI NA
Member
I think its a terrible idea myself. I personally don't think having the LEDs shine in the eyes of people looking at the tank is a preferred option. The reflectors already make a very broad output compared to the optics of competing brands. If you remove them you have 180 degree output which means about half your light is going to miss the tank depending on the height.
Error message and No contact lamp
Error message and No contact lamp
Hello,
I have few Days problems with my Ati hybrid. I get different errors when i plug My computer to the lamp. I have already used 2 different computers, software update. but the problem continues to occur. Normaly you have 2 blue spots, but now de usb is blue and de lamp is grey( see pic). The error message is: error while reading from device. yesterday I have tried to make 4u connection, but No results. When i tried To make a connection, it stay on 0% and after 2 minutes the error message.
What can i do? Thx and a nice 2018.
Joachim
Error message and No contact lamp
Hello,
I have few Days problems with my Ati hybrid. I get different errors when i plug My computer to the lamp. I have already used 2 different computers, software update. but the problem continues to occur. Normaly you have 2 blue spots, but now de usb is blue and de lamp is grey( see pic). The error message is: error while reading from device. yesterday I have tried to make 4u connection, but No results. When i tried To make a connection, it stay on 0% and after 2 minutes the error message.
What can i do? Thx and a nice 2018.
Joachim
Attachments
Keith@ ATI NA
Member
If you have tried multiple computers this is likely a problem with your data cable. Either it is defective or not compatible with your particular generation fixture. This cables are very finicky and very specific so if you have replaced it, damaged it, or if it never worked (likely sent wrong cable) you will likely need another.
You can try the following:
With the USB cable plugged into your computer
Go to Device management and look for a yellow !
Uninstall the driver for device if you do have a yellow !
Reboot computer and try again (it will reinstall the driver)
If you do not have a yellow ! look around the devices for ATMEL, this is the driver for the cable. Uninstall, reboot and try again.
Thanks for your answer. I use my computer for another lamp and it works. I can make connection and configurate the lamp, but when i use the same cable and same computer for my lamp, than it doesn't works. The computer find the usb doggle but he doesn't find the lamp.
Joakim
Joakim
Keith@ ATI NA
Member
It is likely a different generation of Powermodule so the cable is not compatible.
We have 3 different cables for various versions of Powermodule.
Keith, How can i see which of the three cables it is? The old cable doesn't work.
Keith@ ATI NA
Member
I wouldn't likely be able to tell from an image, but if you wish to send me a photo of your controller sticker (it is located on the inside leg of the control box), as well as a photo of your LED cluster turned off and your cable I may be able to tell.
While we are ATI North America and don't do support outside this area, but if you email us I can do my best to help.
NilsRenstrom
New member
I'm experiencing the exact same problem. Can not connect. Running Windows8 off a MacBook Pro. Are there any general settings that you need to adjust to get it to work under win8?
//Nils
Skickat från min iPhone med Tapatalk
//Nils
Skickat från min iPhone med Tapatalk
Keith@ ATI NA
Member
More than likely this is associated with whatever emulator you are using for windows on your Mac doesn't have the proper settings for the USB pass through. I am far from an expert on this, but I would recommend trying a different emulator or fussing with the USB settings within it.
I have had success with VirtualBox (free) and windows 10 in the past.
NilsRenstrom
New member
Windows 8 is installed naitivly on a separate partition, No virtualization needed. However, i will try virtualbox and Win 10 just to be shure...
Thanks for the tip!
Skickat från min iPhone med Tapatalk
Keith@ ATI NA
Member
If that is the case it is not likely going to help the issue. This is more likely the issue stated above regarding your cable.
Perhaps you have a friend with a different computer you can try it on to be sure?
NilsRenstrom
New member
Thanks for your time regarding my issue.
Trying with another computer is s great option. I'll look into that.Cheers!
//N
Skickat från min iPhone med Tapatalk
NilsRenstrom
New member
Ok, i have now tried one old Dell running Windows XP, one newer HP running Win8 and my own Mac running win10, all with the same result. I have also tried without the USB extention to eliminate any signal errors. Could the dongle be faulty?
//Nils
Skickat från min iPhone med Tapatalk
Keith@ ATI NA
Member
Please email us for support. I would guess this is a Wifi powermodule which is a far different process vs what is being discussed currently here.
Please also review the quick start guide, it explains everything.
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