Bubble King Skimmer Club

I was ready to order a BK supermarin 250 but after hearing this stories im having second thoughts......


I would stick with the original red dragon pump. I personally haven't had any issues with my DC pump, but seems like if u do have a problem customer service is non existent. At least the original Askoll based red dragon is proven. I wish I had gone with the Supermarin 250 with the original red dragon. Kinda worried if/when I have issues.
 
I would stick with the original red dragon pump. I personally haven't had any issues with my DC pump, but seems like if u do have a problem customer service is non existent. At least the original Askoll based red dragon is proven. I wish I had gone with the Supermarin 250 with the original red dragon. Kinda worried if/when I have issues.

My RD3 on my SM250 is working great and I do believe BK's service issues will be resolved moving forward. It seems like they are getting their act together with the US office so I don't think you have a thing to worry about. While the original Red Dragon pumps are great, the RD3 makes skimmer adjustments and fine tuning so much easier. It makes one of the best skimmers even better.

That said, it's a shame about the customer service issues that several people have encountered. Being in the computer industry with customers world wide and even some European suppliers, I know how difficult it can be to service customers abroad. I think BK is taking the right approach with opening an office out here in the US. It's a shame that it didn't happen sooner and it's also a shame that the retailers weren't better prepared to support issues but I think this has been a learning experience for BK and I do believe that moving forward things will be much better. I know that doesn't help those that feel slighted by the lack of support but hopefully their confidence can be restored. For me, I'm not really concerned. I've been running BK manufactured skimmers for several years now and their quality is truly second to none. As such, I am not terribly concerned about pump failures.
 
My RD3 on my SM250 is working great and I do believe BK's service issues will be resolved moving forward. It seems like they are getting their act together with the US office so I don't think you have a thing to worry about. While the original Red Dragon pumps are great, the RD3 makes skimmer adjustments and fine tuning so much easier. It makes one of the best skimmers even better.

That said, it's a shame about the customer service issues that several people have encountered. Being in the computer industry with customers world wide and even some European suppliers, I know how difficult it can be to service customers abroad. I think BK is taking the right approach with opening an office out here in the US. It's a shame that it didn't happen sooner and it's also a shame that the retailers weren't better prepared to support issues but I think this has been a learning experience for BK and I do believe that moving forward things will be much better. I know that doesn't help those that feel slighted by the lack of support but hopefully their confidence can be restored. For me, I'm not really concerned. I've been running BK manufactured skimmers for several years now and their quality is truly second to none. As such, I am not terribly concerned about pump failures.

I hope you are right but for now still no solution to my problem. 5 months and still no pump replacement on a skimmer that was used for only 4 months and cost over $1300.00. that replaced a $250 skimmer that worked for long time and I still use in my other tank.

the last excuse I heard was that RE did not have any pumps in their warehouse in florida and my pump replacement will be send from Germany.
What do they have in florida if they dont have pumps?
How long does it take to send something from Germany?

I am terribly concerned about pump failures in the future.
 
Yes, all of that comes apart atop the wedge pipe. You might have to work a razor blade around it to get it all apart, but it does indeed come apart there.



I hope you are right but for now still no solution to my problem. 5 months and still no pump replacement on a skimmer that was used for only 4 months and cost over $1300.00. that replaced a $250 skimmer that worked for long time and I still use in my other tank.



the last excuse I heard was that RE did not have any pumps in their warehouse in florida and my pump replacement will be send from Germany.

What do they have in florida if they dont have pumps?

How long does it take to send something from Germany?



I am terribly concerned about pump failures in the future.


This kind of customer service is what's ruining BK/RE's reputation. Hopefully he gets taken care of soon. :/
 
What is the sweat spot for the water level inside the skimmer? At the weld line? I just got my SM200 and had the the the return open all the way. It still started collecting and I can tune it now.
 
For those that are still waiting, I feel your pain and anger. Keep the faith and don't give up pushing RE for your replacement. Mine finally arrived from Germany after 8 long months. This has been the absolute worst service experience I have ever had. I won't get in to all the messy details that I had with both Premium Aquatics and RE as I would certainly get the boot from this great forum. I would like to give a special thank you to Jeremy (ex Premium Aquatics employee) who worked behind the scenes to secure a replacement for me when all other promises from others had fell through.
 
Thank you for your encouraging words .I am very happy for you Philster, Finally getting the pump after 8 months.
I am still waiting for mine to come hopefully it will take only 5 months. Last Email I got RE said that the person responsable to send the pump was out in "maternity leave"....... I thought I have heard everything but there is allways a new one.
 
bk mini 180 or bk mini 160 ? i have a 60 g heavy bioload sps with a 20 g frag tank and sump is about 25 g in water volume ......do u feel a 160 can handle it or just better off doing the 180 ? any info is greatly appreciated
 
Thank you for your encouraging words .I am very happy for you Philster, Finally getting the pump after 8 months.

I am still waiting for mine to come hopefully it will take only 5 months. Last Email I got RE said that the person responsable to send the pump was out in "maternity leave"....... I thought I have heard everything but there is allways a new one.


WOW. Thats horrible...never blame an employee for your company's wrong doing. As a business owner, u are responsible for your employees actions. Ask me how I know that!??? ...I own restaurants, and if someone screws up, u think I tell the customer "sorry my employees is an idiot, he screwed your order up". Hahhaha
 
My double cone 150 gave me problems getting it to run at a stable level. After a month, it started to run pretty well. After another month I gave it a maintenance cleaning to get the algae and coraline buildup off the inner walls. Now I'm stuck trying to tune this thing and my previous settings are not working. If I set the venturi to 4 turns, I'll overflow or get super wet skim even with the wedge wide open. I have to run it at 2 turns or less to get keep the thing from acting up with the wedge very wide open. And even at that, I don't get the fine micro bubbles, they collect and form giant bubbles all the way to the top which seems to hinder creating a good foam head. Not to say it wont create foam, it will, but doesn't seem to be running at its optimal performance. Here is a video of it running.

You can see the very large bubbles, like the size of a thumbnail. I have not cleaned the skimmer for at least 30 days so its had plenty of time to break in again. I have it at 7", where the silicon tube coming from the wedge pipe is just underwater. I have a 140G display with 40G breeder for a sump. What am I doing wrong?


I am having similar issues with mine. Does yours seem to surge? I have contacted Royal Exclusiv about this a few times and have heard nothing from them.
 
I am having similar issues with mine. Does yours seem to surge? I have contacted Royal Exclusiv about this a few times and have heard nothing from them.

Raise the skimmer up. Mine was within the recommended depth range, but on the deeper side of it, like 7.5". I raised it up to just under 7" and this made a HUGE difference. No more big bubbles, in fact the opposite now, tiny frothing bubbles all the way up. The silicon tube coming out the wedge is barely out of the water to give you an idea.
 
Mine is at 7 inch water level. Is yours less than that?

Its a little less than that, like I said the silicon tube coming out of the wedge is barely touching the water where the tube and wedge intersect. The recommended water level range is 150mm to 200mm or 5.9" to 7.9", so you got room to raise it up another half inch easily. I had to close the wedge almost 90% to raise the air/water mixture, but its working well. I'm skimming less, but its also a much dryer skimmate. Your tank's salinity and parameters are different so I don't think matching height is the answer, but I'd try raising it a little bit at a time until you see the skimming action improve.
 
bubble king mini 160

bubble king mini 160

just picked up a new bk 160 and trying to find out what water level is good for it ? any info is greatly appreciated
 
Hi lads,

Would you help me to choose between SM250 and Deluxe 250, both RD3 speedy.

I want a better performing skimmer. SM pulls more air but I read that Deluxe skimms better because it's taller.

I also heard that SM is made of cheaper materials.
Deluxe is described as easier to tune.
Are there any problems with tuning SM?

Thanks
 
Hi lads,

Would you help me to choose between SM250 and Deluxe 250, both RD3 speedy.

I want a better performing skimmer. SM pulls more air but I read that Deluxe skimms better because it's taller.

I also heard that SM is made of cheaper materials.
Deluxe is described as easier to tune.
Are there any problems with tuning SM?

Thanks
I think the SM is a better skimmer overall. I can't speak of the material difference between the two but the SM is probably about the most coveted BK skimmer of all of them and the material quality is better than any skimmer I've seen. You certainly won't be disappointed there. That was my first choice and that is the same model I chose and I love it. The SM250 with the RD3 is about as good as you are going to get. Then again you can't go wrong with either.

That said, how big is your display and what is your fish load? You really don't want to oversize these skimmers as they are really underrated as far as their capabilities go.
 
SM 200 Tuning help please

SM 200 Tuning help please

I just got my SM 200 last week and is running on a 300 DD. It started collecting right away even with the pipe wide open. I am trying to find the sweat spot.

It is setting in 7.5" of water. The speedy 1500 is running %100

Right now the larger bubbles are just below the neck. Should the transition from fine bubbles to larger be more in the neck? the water level is above the weld line. Any help is appreciated

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I think the SM is a better skimmer overall. I can't speak of the material difference between the two but the SM is probably about the most coveted BK skimmer of all of them and the material quality is better than any skimmer I've seen. You certainly won't be disappointed there. That was my first choice and that is the same model I chose and I love it. The SM250 with the RD3 is about as good as you are going to get. Then again you can't go wrong with either.

That said, how big is your display and what is your fish load? You really don't want to oversize these skimmers as they are really underrated as far as their capabilities go.

This is a interesting statement after speaking to Klause at Macna he said that only in the US is the SM line more popular.....he said they sell many more Double Cones in Europe and they sell more Deluxe in Asia.
 
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