Pufferpunk
New member
All pups sold at pet shops come from puppy mills. Don't buy pups from pet shops! You are supporting puppy mills. Do you really think any reputable breeder would just let their pups be sold to anyone they don't know?
Checked out the "new" naperville pet land tonight
- Thread starter Motohead
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NaperPetland
New member
To all who have posted thus far…
This thread was brought to my attention today by my staff. Sorry, it has been so busy the last few weeks; I have not had time to write.
I realize that this website is not about puppies however I will assure you that Petland Naperville does not deal with puppy mills. That said, all of our puppies are from USDA certified breeders that are inspected by Petland and also our broker that we work with on a regular basis. Most of our dogs are registered with AKC, ACA or APR. If you have any questions please feel free to call the store and ask for me and I would be more than happy to discuss any concerns you may have.
About the fish. I am glad that you guys are so vocal about the store. We are looking to be very competitive with the market and the other stores in the area. Obviously we cannot compete with on-line prices however we would more than welcome all of your opinions on pricing and what you would like to see in the store soon… You have to understand that this is a slow process and there is a lot to think about in terms of pricing and care of our animals in the store. We would be more than happy to take input on our pricing if you guys would like to sit down sometime and discuss it in person, that would be great. (Perhaps a Sunday morning before the store opens) We would like to be the store that is the best priced in the area. I am not concerned about making one sale on one expensive fish but having customers for a lifetime that come to us because we are the best at what we do and to have them come back because we are WELL priced.
Also, it is important to remember that with any store we need the staff to be able to support our store. We have a great couple of people right now and we are always looking for more. As I get more staff that is more knowledgeable I can get more interesting and exotic fish / corals. This is the reason that the “Frag Swap Tank†has not been set up yet. We are always looking for experienced people in the fish department and we are trying to find some more tomorrow at an interview that we are having.
Feel free to come in any time and talk to either Mike or I and we will be able to help you with most or all of your questions and concerns. Also, to answer a few questions Paul is taking a year off, “As far away from fish as possible,†and the yellow tangs are $90 because they we flown in from a gentlemen who dives off of Hawaii for us and supplies fish to places like the Large Aquariums and all the large hotel tanks throughout the country. They are “Show quality fish.†I actually had to convince him to let us even order from him. The reason they are priced so high is that the freight to get them here was very expensive as they were all packed in individual 5 gallon buckets inside of bags inside of two insulated boxes.
Thanks for all the input we look forward to seeing you all soon.
Adam
Petland Naperville
This thread was brought to my attention today by my staff. Sorry, it has been so busy the last few weeks; I have not had time to write.
I realize that this website is not about puppies however I will assure you that Petland Naperville does not deal with puppy mills. That said, all of our puppies are from USDA certified breeders that are inspected by Petland and also our broker that we work with on a regular basis. Most of our dogs are registered with AKC, ACA or APR. If you have any questions please feel free to call the store and ask for me and I would be more than happy to discuss any concerns you may have.
About the fish. I am glad that you guys are so vocal about the store. We are looking to be very competitive with the market and the other stores in the area. Obviously we cannot compete with on-line prices however we would more than welcome all of your opinions on pricing and what you would like to see in the store soon… You have to understand that this is a slow process and there is a lot to think about in terms of pricing and care of our animals in the store. We would be more than happy to take input on our pricing if you guys would like to sit down sometime and discuss it in person, that would be great. (Perhaps a Sunday morning before the store opens) We would like to be the store that is the best priced in the area. I am not concerned about making one sale on one expensive fish but having customers for a lifetime that come to us because we are the best at what we do and to have them come back because we are WELL priced.
Also, it is important to remember that with any store we need the staff to be able to support our store. We have a great couple of people right now and we are always looking for more. As I get more staff that is more knowledgeable I can get more interesting and exotic fish / corals. This is the reason that the “Frag Swap Tank†has not been set up yet. We are always looking for experienced people in the fish department and we are trying to find some more tomorrow at an interview that we are having.
Feel free to come in any time and talk to either Mike or I and we will be able to help you with most or all of your questions and concerns. Also, to answer a few questions Paul is taking a year off, “As far away from fish as possible,†and the yellow tangs are $90 because they we flown in from a gentlemen who dives off of Hawaii for us and supplies fish to places like the Large Aquariums and all the large hotel tanks throughout the country. They are “Show quality fish.†I actually had to convince him to let us even order from him. The reason they are priced so high is that the freight to get them here was very expensive as they were all packed in individual 5 gallon buckets inside of bags inside of two insulated boxes.
Thanks for all the input we look forward to seeing you all soon.
Adam
Petland Naperville
yankeereefer
New member
I know I posted earlier about "not worth dredging up" but - Can someone comment on the link?
http://www.idausa.org/petland.html
YR
http://www.idausa.org/petland.html
YR
sellout007
New member
Id be curious to see what is said about the link as well.
Ive read several places that claim to have AKC registered puppies are infact simply making generic copies of one AKC paper.
I haven't been in ONE petstore where a quality puppy is being sold for a good price. They are either over priced or NOT a pure breed. Its gone so far to tell me/my girlfriend that a mixed breed wasnt a mut because it was *planned*.
Now I haven't been to this store specifically so I can't comment. But sicne its a large chain store, if I was a betting man....
Bottom line, buy from a private breeder and be safe.
Ive read several places that claim to have AKC registered puppies are infact simply making generic copies of one AKC paper.
I haven't been in ONE petstore where a quality puppy is being sold for a good price. They are either over priced or NOT a pure breed. Its gone so far to tell me/my girlfriend that a mixed breed wasnt a mut because it was *planned*.
Now I haven't been to this store specifically so I can't comment. But sicne its a large chain store, if I was a betting man....
Bottom line, buy from a private breeder and be safe.
Nothing on that page actually implicated petland, even though they try to via the title. If breeder that Petland has worked with before mistreated his animals and then Petland continued to work with him, it would be worthy of a mention, but that not what it says. I also noticed it says at the bottom:
"IDA is looking for former or current employees and customers of Petland who have information to share about the poor conditions in which their animals are kept."
As far as I'm concerned that removes all credibility from the article. People who have information about the good conditions need not apply...
"IDA is looking for former or current employees and customers of Petland who have information to share about the poor conditions in which their animals are kept."
As far as I'm concerned that removes all credibility from the article. People who have information about the good conditions need not apply...
sellout007
New member
double post.
I guess that means the bull mastiff that is for sale is flown in from Mars as well seeing the price is over 2K that's double the cost of champion blood line mastiff's =) and a TRUE blood line
to bad really my wife really wanted her.
but back to SW. ALL fish are flown in from around the world. but that doesn't justify selling them for double what they should be sold for.
as well as even comparing the FW fish that is there, the F generation of Burundi Frontosa being sold for the price it is also double. that of which you can get for penny's on the dollar.
i could see if they were F1 but I'm willing to bet some corals there not
Pufferpunk
New member
This means nothing... I have been in the industry more years that I'd like to admit (OK, I admit--28 years). I have groomed in many, many, pet shops. NO reputable breeder will sell their puppies to a pet shop, having no idea where they will wind up. Is Petland covering costs of congenital defects? What if the pup doesn't work out? Are they are they willing to take it back at any age & rehome? I worked at a shop where they would use the AKC papers of all the dead puppies, for new ones they didn't have papers for. What do these papers mean anyway, really? AKC is well known to paper puppy mill pups. All they care about is the $$$ they get. Does Petland inspect the "homes" every single pup comes from, to make sure the parents have free reign of the home & the pups are socialzed with other dogs & humans? Pet shops should not be selling puppies!
phil5613
Member
Here is a couple of observations:
1. Give the store a bit of a break it is open what 14 days or so. Did I really see that a person that this store was counting on for its fish department quit already? Shame on you. Disagreement or not you made a commitment and bailed at first conflict/issue. That's not integrity. So now the store is getting dogged and you band wagon jump? Sounds more like sour grapes to me. Lets also look at the fact that this store isn't just selling fish and anyone in this business will tell you having a full line store its hard to please all the specialty folks. There just isn't enough floor space, inventory or working capital. Heck that's why most of you shop online anyway. Get what you want cheaply.
2. The puppy solution is simple they have puppies because people buy them. Agree or disagree the last time I checked not too many people keep puppies in their reef. Yes there are lots of bad cases/experiences in the puppy mill life and the choice is yours buy from a breeder or don't. I know when I stopped in nobody tackled me and forced a puppy in my hands.
3. Pricing will be adjusted and then again some won't. How many times have you walked into a store and found something that you could get for less somewhere else? These guys are new give them a chance. I am willing to bet they haven't contacted or been contacted by all of the fish suppliers yet so there may be some deals they are missing. Oh did I mention they have been open like 14 days? By the way those tangs in question looked healthy and huge may be some of the best I have seen in a while. You certainly wouldn't try and fit them in a 30 gallon tank.
4. Can someone talk to me about Petland's franchise agreements? No I am really not interested about them especially here but the point is when bashing this store who can tell me about those agreements?
5. These guys were great a couple of months ago when giving FREE tanks away. Now when looking for a chance or maybe a little break I hear a lot of bashing. I hope that all the naysayers here have stepped up and talked with the store about these comments. Its easy to post here behind a username that probably hides your true identity. I know that this last Sunday these guys finally stepped back and took half days off. Not the day off but half days. How many people have spent the last 30 days or so without a day off or time with your family and loved ones. I also know that there were things that happened that delayed their schedule and that they lost someone they thought they could count on. Do you know how I know? I stuck around and asked when Adam got a chance to chat.
1. Give the store a bit of a break it is open what 14 days or so. Did I really see that a person that this store was counting on for its fish department quit already? Shame on you. Disagreement or not you made a commitment and bailed at first conflict/issue. That's not integrity. So now the store is getting dogged and you band wagon jump? Sounds more like sour grapes to me. Lets also look at the fact that this store isn't just selling fish and anyone in this business will tell you having a full line store its hard to please all the specialty folks. There just isn't enough floor space, inventory or working capital. Heck that's why most of you shop online anyway. Get what you want cheaply.
2. The puppy solution is simple they have puppies because people buy them. Agree or disagree the last time I checked not too many people keep puppies in their reef. Yes there are lots of bad cases/experiences in the puppy mill life and the choice is yours buy from a breeder or don't. I know when I stopped in nobody tackled me and forced a puppy in my hands.
3. Pricing will be adjusted and then again some won't. How many times have you walked into a store and found something that you could get for less somewhere else? These guys are new give them a chance. I am willing to bet they haven't contacted or been contacted by all of the fish suppliers yet so there may be some deals they are missing. Oh did I mention they have been open like 14 days? By the way those tangs in question looked healthy and huge may be some of the best I have seen in a while. You certainly wouldn't try and fit them in a 30 gallon tank.
4. Can someone talk to me about Petland's franchise agreements? No I am really not interested about them especially here but the point is when bashing this store who can tell me about those agreements?
5. These guys were great a couple of months ago when giving FREE tanks away. Now when looking for a chance or maybe a little break I hear a lot of bashing. I hope that all the naysayers here have stepped up and talked with the store about these comments. Its easy to post here behind a username that probably hides your true identity. I know that this last Sunday these guys finally stepped back and took half days off. Not the day off but half days. How many people have spent the last 30 days or so without a day off or time with your family and loved ones. I also know that there were things that happened that delayed their schedule and that they lost someone they thought they could count on. Do you know how I know? I stuck around and asked when Adam got a chance to chat.
adamjr
New member
With the above said and acknowledging that this is not a board about puppies I would like to extend an offer that would allow you to get me to do two things I rarely ever do.
I will shut up.
I will admit I am wrong.
In order for me to do the above I would like for you to back up your statement. My offer is simple. Allow me to come in and go over the paperwork for each and every puppy. I will make note of the USDA registration numbers, intermediary handlers, and the supplied breeder information. I will then use my vast resources in the area of puppy mill investigation to prove that one of us is incorrect.
It is all very simple one of us is right and one of us is misinformed. In the case of your store I would be very happy to admit I am wrong. I just don't beleive that I am.
Adam
I will agree the yellow tangs did look nice. and so did the unicorn (drools) i also agree everyone over charges to a point.
but what this location was a few months ago and what it is now are totally two different places. different owners no?
i also stated i WILL give them a chance in my original post. i was only stating i made a trip in there.
the place is nice no doubt, very clean and tidy.
i also agree 1 place cannot please everyone. this is so true for every place i have been in.
So how about them Bears???? =)
but what this location was a few months ago and what it is now are totally two different places. different owners no?
i also stated i WILL give them a chance in my original post. i was only stating i made a trip in there.
the place is nice no doubt, very clean and tidy.
i also agree 1 place cannot please everyone. this is so true for every place i have been in.
So how about them Bears???? =)
paininthewrasse
In Memoriam
I always adopt pups or get them from breeders 
A Reef Scene
New member
If there is any lfs that should be giving a chance it is the naperville petland. Yes Paul is not there but that dose not mean that it can't turn out to be a great store.
Blackgagt1
Premium Member
I have to say that i stopped by there the other day and i was a little disapointed. The fish selection was very limited and from what they had it was very basic things that i can even get at a petco 
and the prices were a little scary to say the least.
I'm hoping that this was just due to the fact that they just reopened. I will be going back to try again once they get off their feet a little more.
and the prices were a little scary to say the least.I'm hoping that this was just due to the fact that they just reopened. I will be going back to try again once they get off their feet a little more.
Evolley1
New member
I aggree with a lot of phil5613's comments. There is just too much bashing for a store that has not even been given a chance. Yes there was a lot of hype...maybe that's why people have taken note to comment. The point of the matter is Adam and Mike are very approachable owners and willing to accept input from about anyone. The bottom line is it is a business. It would be very difficult for any of us to purchase 100% of our fish related buys from one source. With that being said buy what you can when you can and support the lfs when possible. It's not going to work out for everyone, however, don't be so critical about a store that has just reopened and looking for new loyalty. If there are pricing concerns and you feel the need to raise those concerns go straight to the source as Adam has offered. Phil also made a good point about remembering the time that Adam and Mike allowed anyone to come by as they were transitioning to take away FREE stuff. Come on who does that??? I walked away with lots of stuff thanks to them without spending a dime. These guys are great owners and over time I hope most will see that this store will be willing to work with us and be competitive. Like I said before share those concerns with the source otherwise you won't be heard and change cannot take place.
As for the puppy mill saga....I really have no comment other than if you are in the market for puppies go look if not why comment. Last I remember this was RC not PETA. If you are really that concened look into adopting a dog. There are plenty of dogs out there that don't get a chance. I adapted a great dog as seen in my avatar for a little over $100.
As for the puppy mill saga....I really have no comment other than if you are in the market for puppies go look if not why comment. Last I remember this was RC not PETA. If you are really that concened look into adopting a dog. There are plenty of dogs out there that don't get a chance. I adapted a great dog as seen in my avatar for a little over $100.
jasutton
New member
Unfortunately i dont think i will ever make the trek over there, but Adam and Mike's response was spot on. Who could write a better response. As a consumer that is the EXACT thing i want to hear. I challenge anyone to argue this point. It was a great response and peeps are still bashing. One caveat...i know nothing about puupies. I have five dogs in my family (dad owns a farm) and all were strays found on the door step and all are treated better than me...dogs eat better than most humans.
dogs aside (and i love them) great response petland, wish i had more constructive criticism to say to y'all
dogs aside (and i love them) great response petland, wish i had more constructive criticism to say to y'all
Right or wrong, this is a board about marine animals, not puppies, whether they can swim, or not. I can see where you might say that the quality of a LFS's livestock in general is in question here. Perhaps you'd have a case, I don't know. I think just about everyone in this thread doesn't know as well. Did I see that the store has only been open for two weeks?
Also, it comes off as rather obnoxious for you to make a statement like;
" Allow me to come in and go over the paperwork for each and every puppy. I will make note of the USDA registration numbers, intermediary handlers, and the supplied breeder information. I will then use my vast resources in the area of puppy mill investigation to prove that one of us is incorrect."
If I owned the store, I'd tell you to go scratch, unless you could produce official documentation giving you a right to see it. I never owned a store, and I don't know you, maybe you do have that right. I couldn't see you approaching the situation this way, if you did though.
How 'bout we do this, I'm going to close this thread, to save the owner of the store from posting in a commercial manner, in response to the accusations here. The rest of you guys are going to leave the guy alone long enough to unpack and open his store, and adamjr, I'll be removing your sig. Feel free to put this part of it back if you wish.
"I'm not a reefaholic, reefaholics go to meetings. Uh wait, Hi my name is adam and I have a reefing problem...."
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