Defective PCs

[Gila]

I just received my two replacement 18W PC 9 inch 7100k made by Realux PLCFBU18W. The are the 4 straight pin variety. The original which burned out was a Jalli, but the same wattage and size and the ballast can handle up to 75w. I popped in the first bulb and when i turned it on, it blew out, same with the 2nd. I would like replacement bulbs since these are obviously defective. Order # SO-69435

Thanks Chris

 

[MarineDepot]

Hi Gila

We apologize for the inconvenience. We will be happy to ship out two new bulbs to you. However, the problem you are experiencing may be due to the ballast: either over-powering the bulbs or it may be a defective ballast. We would recommend having the ballasts checked for defects before trying the new bulbs.

Please let us know if you have any further questions, and if there's anything else we can do for you.

Sincerely,

Ben R.
Marine Depot Customer Service
http://www.marinedepot.com
(714)385-0080