Do you have an Apex with an FMM ? READ THIS!!

o2manyfish

o2manyfish

o2manyfish
I would like to thank Neptune Systems for one again putting my entire system at risk by trusting their products. I have an FMM - Which was a great product till 2 firmwares ago which made the FMM a useless 'toy'. What good are flow meters that at will convert to optical switches? Then last week a new firmware - that 'should' correct the FMM issues. I followed all the instructions and did the updates -- But still not 100% reliable - So I have no programming related to the FMM's. This morning another user posted regarding his FMM shutting off last night. I checked mine, and in fact one of my FMM's had done the same thing. And this morning I had a "NEW" tile which was a Virtual outlet I had created 4 months ago. A few mins ago = I walk past my tank and say - What the &*&(* my main pump is shut off. My system is 1300g and I am running an Abyzz A200 - If I had working Flow sensors this should not have been a surprise - and in fact the system was designed to fix this issue should the main pump fail. The surprise was when I went and checked the Abyzz- the Abyzz is on but not pumping water. Stupid me purchased the Abyzz / Apex interface. The NEW Virtual outlet in Fusion this morning --- That's my old virtual outlet that was used to slow down the Abyzz for maintenance - Apex/Fusion converted a Virtual outlet a digital switch on the FMM. Yes the FMM that went offline last night, the FMM that shows as being disconnected currently - but has an active switch that shut off the return pump to my system..... I'm sure Neptune is going to put the blame on me and my complicated system--- I mean who doesn't know that it's normal for Aquarium Controllers to restructure, rename, redefine your programming while you sleep at night, all by itself.

apex abyzz off.png
 
Man,

After this update I saw my tank was not running and when I looked at Fusion, it restarted all my outlets to the first time I configured them... i lost all my programs and had to rename and re-do everything again... I dont know how this happened and if its related to the update but still a pain in the *** unfortunately...
 
Be aware - I also posted this on the Neptune User Group on Facebook and they shut off commenting on the topic is less than an hour. I expect they might even delete it.

Dave B
 
five.five-six said:
Wow!!!

And people wonder why I have no interest in getting a trident....


What could possibly go wrong?
Click to expand...

LOL this thread has nothing to do with the Trident hahaha your just cheap! The Trident is a monitoring device, it doesn't control anything unless you set up dosers to use the data it provides. The Trident is awesome... works great.

Sorry Dave for the issues. I hope you get it worked out. Your system is way too complicated for me.
 
Dave, it's a conspiracy between your tortoise's and parrot, they stay up late and reprogram everything for you :)
 
BeanMachine said:
LOL this thread has nothing to do with the Trident hahaha your just cheap! The Trident is a monitoring device, it doesn't control anything unless you set up dosers to use the data it provides. The Trident is awesome... works great.

Sorry Dave for the issues. I hope you get it worked out. Your system is way too complicated for me.
Click to expand...

Cody,
this is all about a controller and letting one down. if Dave did not catch this the result would have been very bad.
I had read a lot about the trident and it appears to be a good unit for many. others have had wrong calcuim readings and being dependent on automation can have a cause and effect on ones tank if it is wrong. you were just lucky to get one for free as you have good relationship with the company.
I do think it is odd that post are removed to cover or uncover things as well.

Were you at the club meeting when Kevin Eldar spoke?
 
Agree with Richard. I think it’s messed up that they would remove your post because it’s something they don’t like or don’t want potential customers to be aware of to make an informed decision considering how much they charge. Shame
 
Dave really sorry to hear that. Glad you caught it before it turned to a disaster. That is one reason I never update my Apex. Each update seems to cause issues. I don’t trust my apex anywhere near as much as I did my old Aquacontrollers. I have lost 90% of my SPS due to it turning my ALK dosing pump from “auto” to “ON” on 3 seperate occasions, driving my ALK sky high each time. The first time I thought maybe I had somehow done it by mistake. I know darn well I did not the next 2 times, as I had not touched the controller or a fusion for a week beforehand. In addition it never sent me any notifications that the PH had shot up. As my PH is typically around 8 I had it set to send alarms at 8.15 if I recall. It went well above that with no alarms sent. Because of that I am going back to using my calcium reactor, but I am not controlling it with my Apex. Anymore problems and I will probably go back to ma AC3. My vintage AC2 on my QT is more reliable!
 
Do you have an Apex with an FMM ? READ THIS!!

wishntoboutside said:
Cody,

this is all about a controller and letting one down. if Dave did not catch this the result would have been very bad.

I had read a lot about the trident and it appears to be a good unit for many. others have had wrong calcuim readings and being dependent on automation can have a cause and effect on ones tank if it is wrong. you were just lucky to get one for free as you have good relationship with the company.

I do think it is odd that post are removed to cover or uncover things as well.



Were you at the club meeting when Kevin Eldar spoke?
Click to expand...



FYI I was replying to Mark and no I did not get it for free. I'm just giving him a hard time.

Yes of course I'm glad Dave caught the issue before something bad happened. Hopefully the issue is figured out as I'm sure a lot of hobbyists have the fmm modules.


Sent from my iPhone using Tapatalk
 
Last edited:
BeanMachine said:
FYI I was replying to Mark and no I did not get it for free. I'm just giving him a hard time.

Yes of course I'm glad Dave caught the issue before something bad happened. Hopefully the issue is figured out as I'm sure a lot of hobbyists have the fmm modules.


Sent from my iPhone using Tapatalk
Click to expand...

Hey Cody,

Very sorry about that as I thought you got it prior to them being released to public as you may have been a beta tester or the and influencer ( hate the term)

We are all lucky that this did not happen to any of us as we all relay on things just to work and not have issues. This alone wants me to check the last time I checked my dosing tubing and other items as o e persons close disasters is a simple reminder to many
 
wishntoboutside said:
Hey Cody,



Very sorry about that as I thought you got it prior to them being released to public as you may have been a beta tester or the and influencer ( hate the term)



We are all lucky that this did not happen to any of us as we all relay on things just to work and not have issues. This alone wants me to check the last time I checked my dosing tubing and other items as o e persons close disasters is a simple reminder to many
Click to expand...



I did get into the beta testing just prior to release but I did have to pay for it. Also reagents but that's really not the point of this thread and I shouldn't have commented.


Sent from my iPhone using Tapatalk
 
BeanMachine said:
I did get into the beta testing just prior to release but I did have to pay for it. Also reagents but that’s really not the point of this thread and I shouldn’t have commented.


Sent from my iPhone using Tapatalk
Click to expand...


And you had, at the time, a great tank to beta test with. State of the art system but not a lot of expensive SPS yet in a real world environment. I really hope they gave you a deep discount. No need to mention publicly if you did or not, but you do deserve consideration for taking that risk. Think of the tens, if not hundreds of thousands of dollars Neptune would have to spend to replicate a few dozen systems in a lab. You did Neptune and the reefing community a solid beta testing their product.


~



The point I am making to APEX owners and potential owners, in agreement with Steve, Dave and Richard is that I don’t really trust the APEX platform. I’m intentionally 2 updates behind.

I have only had it really lock up on me once that I know of and that was fixed with a power cycle. In my case I was just trying to turn on/off lights or something and it just wouldn’t respond.


Currently, APEX controls my lighting, temperature, water flow, calcium reactor, ozone and skimmer.

I have redundancy safeguards designed into flow, temp, ca reactor, and ozone. Lighting and skimmer, the tank can survive a week without so that’s my safeguard.


The point is that, while it’s a valuable tool that simplifies many of the tasks associated with reef keeping, I just don’t trust the APEX like I did my old ACjrs, ACIII’s etc, I refuse to engineer it as a single point of failure in a mission critical system. Especially a system that could wipe out a substantial portion of my ecosystem.
 
Last edited:
Dave,

They can't remove FB comments from (hint) an independent FB group page noting proven controller problems [emoji6]


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