EcoTech Marine Radion XR30w G2

EcoTech Marine said:
Ghostman-
There is a difference between a used unit and a refurbished unit. We do not just plop one person's light into another's hands. There is a quality controlled refurbishing process and the units are neither used nor new. Moreover the SEP upgrade path is not even available yet and won't be until 2013. Things change in the dynamic world of manufacturing; We are upfront with our information to the best of our ability and that's the end of that. Moreover, there will be new Radions also added to the SEP pool, though I doubt you'd actually be able to tell the difference between one and a refurbished unit.

I appreciate your input as always, but if I'm not mistaken you do not own a Radion LED any longer. However I see you posting a lot on this thread, as well as others about the Radion LED extolling your dissatisfaction with how we do things, especially relating to ESL.

In the words of the RC mods, "if you have a hatchet to bury then this is not the place." We are watching your postings and so are the moderators.
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Thank you Tim for your very direct and blunt answer. For each point there exists a counterpoint. While opinions may differ, I do not view any of my postings as untrue, or providing false information. I have in fact offered helpful advice in other Ecotech threads, and have not written negative posts on other products. IMO, that says something. I do still own 1 radion and 6 MP40s which are excellent water pumps. My negative opinions on ESL are not exclusive, and are shared by many. I apologize if my voice has been harsh and negative. I would rather be honest than blow smoke. I will leave your threads alone in the future.
 
i would like to say i Agree with aoeBombcat but to my Questions. i have two radions G1 over my 75 Gallon tank now and just to put this in to i upgrade to a 90 gallon tank but when i upgrade my radions i'm think i'm going to do the pro upgrade.will i still need two radions on that tank ? i was thinking i read some place if you had a TIR lens they put out more light and you would not need as many radions for a tank. my other Question is if i did the RMA option would that come with the fan upgrade and be just like i did the SEP upgrade? i just want to make sure i understand everything right.i'm thinking about buying a radion for my 34 Gallon Solana.if i will just need one light over my 75 gallon tank then i will just move the other one to my Solana and not buy a new one. thanks for your time.
 
EcoTech Marine said:
The SEP programming will utilize refurbished lights. This potentially means used Radions that have been brought up to 100% new spec, including replacing the fan unit and of course new LEDs. The firmware will be updated to the latest as well. There will be a scratch standard for lights used in the SEP program that is up to the typical standard that you'd expect for an EcoTech Marine product, but lower than a brand new Radion.
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perfect thank you. That's what I was expecting. When you posted
EcoTech Service said:
This is false information; you would not receive a used unit through the SEP program if you are upgrading your G1 XR30w.
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It made it sound like like the SEP program was NOT using refurbished units. Thank you for the clarification. What sort of warranty will the refurbished G2 units have? 30 days?
 
lowscooby76 said:
i would like to say i Agree with aoeBombcat but to my Questions. i have two radions G1 over my 75 Gallon tank now and just to put this in to i upgrade to a 90 gallon tank but when i upgrade my radions i'm think i'm going to do the pro upgrade.will i still need two radions on that tank ? i was thinking i read some place if you had a TIR lens they put out more light and you would not need as many radions for a tank. my other Question is if i did the RMA option would that come with the fan upgrade and be just like i did the SEP upgrade? i just want to make sure i understand everything right.i'm thinking about buying a radion for my 34 Gallon Solana.if i will just need one light over my 75 gallon tank then i will just move the other one to my Solana and not buy a new one. thanks for your time.
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lowscooby76, I have a 90 w/ 2 Radions G1, and after my upgrade to pro, I will still keep 2 over it. But I will lower the intensity to 50% to begin with, and slowly move it up to 75%, I think there's where I will keep the setting for a while and then decide if I should go higher or lower.
 
Im laughing all of you worrying about a warranty. So your telling me you have the same TV for the past 4 years? Im sorry but I prefer to buy the newest and greatest every two years. SO I am sure you will have a different light system on your tank in the next two years!

The way I see it is Ecotech is doing everyone a favor with a 2 yr warranty for the new LEDS cluster.
 
I think this topic has been fully addressed, and our views have been clearly expressed. For further clarification, please see the earlier posts by Tim and myself.

Eastamherstbias said:
If there is an issue, I am sure it will be handled on a case by case issue.
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This is exactly true; we would be more than happy to help in the rare events mentioned.
 
Thanks for your help aoeBombcat.i do still have my same TV from 2006 it still work great and when i buy things i plan on keeping them and getting my money out of them.i don't like to throw money away.just because i can.i bought EcoTech Marine Radions because they have a good name they was upgradeable over time and i would not have to worry about something going wrong.i would buy a 2 year or 3 year warranty if they have it.i think if something is made right or well it will last but everything can have something go bad from time to time.that is the great thing about a warranty you don't plan on something going wrong but it is there if you do need it.
 
Radions haven't been around for very long, but Vortech pumps have.
Ask anyone who has had an issue with their Vortechs, in AND out of warranty, and you will see that Ecotech is always more than fair when it comes to taking care of their customers.

In the words of Frankie Goes To Hollywood.... "Relax!" ;)
 
d2mini said:
Radions haven't been around for very long, but Vortech pumps have.
Ask anyone who has had an issue with their Vortechs, in AND out of warranty, and you will see that Ecotech is always more than fair when it comes to taking care of their customers.

In the words of Frankie Goes To Hollywood.... "Relax!" ;)
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Knock on wood, everything I got from ecotech is working in or out of warranty. But i did have some issues at some points. And when I have to call them, Jon or Ron always take care of me right away. No question they have excellent customer service and are one of my favorite company to buy from if I need to buy more power heads or lights.

Relaxing now!!! 😁
 
How many radions would I need for a 300gallon that's 72x36x27 .also what model would u recommend ,I most have lps and sps
 
Three G2's officially on pre-order! Super stoked.
Wish I could've gone with the Pro's, but just couldn't justify the extra $900 ($300 x 3units). I'm sure I'll be happy with the G2's.

Just want to make a quick point. I was on the fence between the Vega's and the Radion's for several months and was very indecisive. In the end, it was the excellent customer service and tech support that I've gotten from EcoTech in the past with other products (MP10, MP40's, and MP60's) that pushed me over the fence. Nothing against AI, just never had any experience with them. But all dealings that I've had with EcoTech have been great, and I have confidence in their products and their company.

Looking forward to my new lights!
 
HaleMoana said:
Three G2's officially on pre-order!

Just want to make a quick point. I was on the fence between the Vega's and the Radion's for several months and was very indecisive. In the end, it was the excellent customer service and tech support that I've gotten from EcoTech in the past with other products (MP10, MP40's, and MP60's) that pushed me over the fence.
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You made the right decision. The G2 is a fantastic improvement on an already proven product line. When you consider the performance per $ compared to the competition, the superior color mixing and future proofing, as well as what has already been achieved over the last year in terms of successful reef tanks running Radions, you will not be disappointed.

I'm happy that we've been there for you in the past and we will continue in the future. Our company is built upon the success our equipment has brought us as hobbyists and our technology is derived from the feedback from our customers. Congrats on a great buy!
 
"Wish I could've gone with the Pro's, but just couldn't justify the extra $900 ($300 x 3units)."

Is this formula still correct as of right now for how much the SEP program will cost for Pro Radion units ?
 
Breakbeats2334 said:
"Wish I could've gone with the Pro's, but just couldn't justify the extra $900 ($300 x 3units)."

Is this formula still correct as of right now for how much the SEP program will cost for Pro Radion units ?
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His quote above is referencing the difference in new cost between a Pro and a G2. The pricing for the Pro SEP has not been announced.

T
 
I think it will be challenging for you to price the Pro upgrade. Everyone who was not eligible for the rebate paid almost $800 US per fixture for their G1.. In my case, $839 CDN per unit 7 months ago. Adding $300 per fixture, speculated price, for the Pro upgrade less than a year later is a big pill to swallow. Sometimes it is expensive to be an early adopter of technology. Perhaps there should be a purchase cut off date for the upgrades so people don't double dip.. I sure most folks registered their lights on your website by serial number as I did. Could be a way to reward your early adopters.
 
I bought the G1 only 4 months ago but would be happy to upgrade to pro if only the local reseller offered the service you folks in the US get.
 
swiseman said:
I think it will be challenging for you to price the Pro upgrade. Everyone who was not eligible for the rebate paid almost $800 US per fixture for their G1.. In my case, $839 CDN per unit 7 months ago. Adding $300 per fixture, speculated price, for the Pro upgrade less than a year later is a big pill to swallow. Sometimes it is expensive to be an early adopter of technology. Perhaps there should be a purchase cut off date for the upgrades so people don't double dip.. I sure most folks registered their lights on your website by serial number as I did. Could be a way to reward your early adopters.
Click to expand...

Well the thing is the G1->G2 upgrade = more of what you have i.e. same basic color output but more of it and more efficiency. The G1->Pro = more of everything with more colors and more wattage on top of more efficiency. The G2 upgrade is very reasonable IMHO but essentially it looks to be a straight up swap of the light pucks. The Pro upgrade is going to require swapping out the power supplies which is a significant part of the overall fixture cost, heck the replacement cost of the PS is $309. But it all comes down to if you just want more of what you have or want more colors on top of that.
 
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