Emergency... My eb8 stopped working help...

[coralcruze]

all of the sudden out of no where my eb8 stopped working. there is still a solid green light but no juice going to any of the outlets... weired. I tried everything that I can think of...

1. resetting through the display.
2. unplugging the eb8 and replugging
3. unplugging the power from the main to the eb8...

nothing. seems like it restets normally and green light blinks then turns solid. but no juice going to any of the outlets. and yes I'm sure that the outlets are on. please please please help... I need to get everything back online soon. thank you for help

 

[coralcruze]

just checked status on all modules including my other eb8 and the one not working is shown as ok status... still not juice nothing. but solid green light. Help help... things like this always happen at the worst time. thanks

 

[aquamanic]

Did you check the fuse on the EB8?

 

[coralcruze]

Did you check the fuse on the EB8?

no how do you do that??? and can I get a fuse from HD?

 

[aquamanic]

It's on the front, next to outlet #1.

 

[coralcruze]

It's on the front, next to outlet #1.

I see nothing next top outlet 1 except a reset button... i tried pressing that last night and didn't do anything. how do I get to the fuse? I'm checking on your manual but cant seem to find anything on that yet. thanks

 

[coralcruze]

Alan... I hope you see the above soon... need to get this resolved and would really appreciate your help. thanks.

 

[coralcruze]

I am glued to my computer right now )) awaiting your responce eagerly alan... thanks

 

[coralcruze]

sorry for being a bit impatient but already lost a fish and other fish are now gasping for air. if you could respond completely you could help save some fish today. I need to run out and get a fuse once you tell me how I can get to it. I would really appreciate a complete responce. ty...

 

[coralcruze]

sorry, not trying to pannic but....

 

[coralcruze]

apealing to anyone out there... alan is MIA. Fish are dieing neptune is closed... NOTHING IN MANUAL ON CHANGING A FUSE HELP! HELP! HELP!

 

[prop-frags]

plug everything into a normal outlet!

 

[SPotter]

plug everything into a normal outlet!

+1 on plugging into a normal outlet!!! Fish tanks have been running long before controllers came into play. Go to HD and get a power strip.

 

[coralcruze]

plug everything into a normal outlet!

wish it were that simple... can't. I need to fix the problem not create a bandaid situation.

battery powered air pump is in now creating slight circulation 2 fish lost...

 

[coralcruze]

anyone know how to switch a fuse on an eb8???

 

[SPotter]

wish it were that simple... can't. I need to fix the problem not create a bandaid situation.

battery powered air pump is in now creating slight circulation 2 fish lost...

Not sure why you can't use a powerstrip until you get a fix for this. What will you do if the eb8 is bad and the fuse isn't the problem? I'd get the tank powered up with a bandaid first so you can save what's left in the tank.

 

[coralcruze]

Not sure why you can't use a powerstrip until you get a fix for this. What will you do if the eb8 is bad and the fuse isn't the problem? I'd get the tank powered up with a bandaid first so you can save what's left in the tank.

DONE... now can anyone help with the issue at hand... thanks

 

[coralcruze]

how do I switch a fuse on an eb8???

 

[coralcruze]

wow cant even find a single source for this on Google and the Neptune site is useless.

 

[SPotter]

Can you take a pic of your eb8 and post it? How old is it?