Getting a new seahorse on frozen food

And I have probably received at least 20 orders from them and while I didn't have any leakers, I had a few with a lot of the brine DOA. They replaced them no charge and gave me half off on the next delivery.
 
It was the first and only time I ordered with them. I can't remember in all my years of ordering from the internet and/org catalogs having someone blow up like that. Maybe he was having a bad day, I don't no, but I won't trust them after that. It was truly bizarre.
 
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