Everything is back on here (we didn't lose power until 8 AM), and everything but one cleaner shrimp made it. Given the fact that it was a $400 order with a big variety of stuff, I have to say I'm very impressed with the job they did. Everything is on the smallish side, which was to be expected, and the 6 line wrasse was stressed, but after getting him some new water with o2, he's looking the way a 6 line should. We ordered hundreds of inverts, 16 fish, a nem, and some rics, and just that one loss. I'd have to say that they did an excellent job, and bad feedback or not on the other forum, I'd order from them again without a second thought.