No worries Z,
We have all been through our share of FedEx crap in the past. Unfortunately, FedEx is like my hometown of PR. It is either extreme heat and drought or hurricanes. No in between.
I have worse problems with FedEx myself. I live in a very busy intersection, in a not so great neighborhood and they just drop packages right outside in plain view and they act surprised when I call to tell them that someone stole the package and claim the insurance.