Juvi Blueline Angelfish

:eek1:

Chris--Is this a new species of angel I don't know about? LOL.

For realz Campbell. I thought my typing was bad!

919427.jpg
 
see post above; email sent to customer clearly shows lack of information about the fish by customer service reps, that could have easily been disseminated to the customer service reps via a simple email from Kevin or another manager at LA. This would have alleviated the problems several on here have about the correct fish they are getting.

This is simply good business practice.

melanotaenia,
You are absolutely correct, and if I was actually aware that one of my staff had made the error with the SKU's for this species, I surely would have taken the proper steps to disseminate the information to our customer service representatives and LiveAquaria supervisor to avoid any confusion. Unfortunately however, the first moment I was aware that there even was an issue, was when I turned on my PC this morning to read about it here on Reef Central over coffee from my home office.

I am not one to make excuses, and people can and do make mistakes as we are only human. What I can and have done however is analyze what transpired, and implement a set of specific guidelines and procedures to avoid making the same mistake in the future, so we can move forward in a positive direction and provide the best possible service to our valued customers.

Once again, I want to apologize for the inconvenience to everyone who purchased a juvenile Blueline Angelfish, and am happy that we were able to provide these fishes to fill everyone's backorder with the correct fish. Please keep the pictures coming!

Lastly, its very refreshing for all of our hard working and dedicated staff here at Drs. Foster and Smith to read so many posts with such positive comments and support from most everyone. Thank you for taking the time out of your day to comment about the level of care and service we provide as we all really appreciate it!

Sincerely,
 
Last edited:
These are two Bluelines that i purchased from LA these past 2 weeks. The 3.25in adult is from the DD, and the 2in juvi, that was received today was from the CC. I do not quarantine for disease from reputable sources like LA. After acclimation, i threw the Juvi in with the adult. There is some posturing but not much damage. I figured better get them together before the adult really establishes territory. As you can see, the juvi is not much bigger than my chromis.
picture.php

picture.php

picture.php
 
maoiwowie, those are awesome shots of yours, I received my second one today and will acclimate her with the other little one then try them all together with big brother. Sweet tank too!
 
Thanks Kevin for the response. I have never doubted the quality or service of LiveAquaria and this just proves my point.

It is too bad others on this board cannot be more mature about these topics.

Best of luck to all who acquire one of these beauties, and coming from LA I am sure they will be in great health.

If I had the room I would have my name on this shipping list as well :)

Cheers
 
Thanks Kevin for the response. I have never doubted the quality or service of LiveAquaria and this just proves my point.

It is too bad others on this board cannot be more mature about these topics.

Best of luck to all who acquire one of these beauties, and coming from LA I am sure they will be in great health.

If I had the room I would have my name on this shipping list as well :)

Cheers


exploding-head.gif


Unreal. You have never doubted the service of LA? What have you done this ENTIRE thread? And how much have you derided customers of LA?

And, in my eyes, in reading Kevin's response, he more or less reaffirms that he didnt do a THING you accused him of.

It is too bad that some people cant be mature on these topics. Sponsors such as DFSLA deserve support, not unfounded criticism, from certain people.
 
Received my orders today and what a beauty I got from LA. After placing the order I emailed LA requesting a specimen close to 2" as much as possible and that's exactly what they shipped to me. I also ordered one from BZ after getting the back order email as I really wanted a juv and not miss out on it. This was the description from the order confirmation email from BZ: Blue Line Angelfish, Chaetodontoplus septentrionalis, Small: over 1.5-2", Indo Pacific. What I received was more like 2.5"+.

Lets go right to the pictures:

DSC_6518.jpg


DSC_6521.jpg


Water from both bags was cool to the touch and both fish was alert and swimming in the bag.

LA (L) & BZ (R)
DSC_6522.jpg


DSC_6523.jpg


DSC_6525.jpg


DSC_6526.jpg


DSC_6527.jpg


DSC_6531.jpg
 
Both of them look great, tried any food yet?
thinking of pulling the trigger on one from blue zoo after seeing juvies in person at old town aquarium. Lets just say im trying to decide between liveaquaria and blue zoo, there is a price difference but i dont know if liveaquaria reputation trumps the price.
 
Thanks. No, I didn't feed them yet as I've the lights off so they can settle in. I'm not going to worry about them on eating prepared food yet as the tank has algae and pods to go around for the short term. All I want to see the next couple of days is that they swim normal and acclimate to their new environment.
 
Great looking fish flameangel88!

I just added my 1st little one into the main DT and she seems very happy in there and swimming around all over already.

The big one has seen her but not bothered her at all, hope this stays that way. All in all what an incredible matchup.

I hope the 2nd little one is accepted as well once acclimated, will post pics tomorrow that I took tonight of her swimming around a specking out her surroundings. Oh, and she eats like a pig. Brine shrimp and mysis.

Good Luck to all and can't wait to see more pics!
 
Thanks Brian.

With the lights on this morning the smaller BL (LA) is definitely not shy and swimming all over nipping on rocks. So far the bigger BL (BZ) is trying not to confront with the smaller but feisty little gal.
 
Very nice fish, guys! Almost makes me wish I had got one.

Not to sidetrack the thread, but is any QTing these guys? I know some people, or are dead set against it, but I am a little awestruck to see people just putting in the display.
 
Back
Top