Koralia powerheads anywhere local?

Basically if there is an issue with them....they will replace them....you dont have to go through the company you bought them from. Just contact hydor USA, I have actually found it suprisingly refreshing how good their servace has been so far.
 
Okay. is there any way to confirm we got from the "good batch"? You think i can email the company with the serial number and they can verify whethere there is a threat of malfunction?
 
yes I am pretty sure that will help


And I dont think the said it was a true recall.......because I have seen them in action in another tank with no malfunctions for over a month
 
I might be able to get there a little early tonight but I'll definitely stay until 7:30.
So you know me, I'll be wearing the grey shirt and the ugly mug below:

me_greyshirt.jpg
 
John thanx for meeting me there at reef life. I really like the pump. The #3 is a great size. It looks real nice. The magnet suction cup is awesome. I love it. I may even order another.

DAMM! I have to wait like 3 weeks to get a replacement. Dam recall. ARGH!

Hey and on another note. I did not go there to get frags. John what did you do to me. I am so going to have to take the wife to the mall clothes shopping. Dam.
 
<a href=showthread.php?s=&postid=9418997#post9418997 target=_blank>Originally posted</a> by newreefbishop
no i believe you got from the good "batch" you will know if they are bad trust me......
So if I put them in my tank and they work (no noise and no electric shock), does that mean I'm good? or could the problem still arise later?
 
<a href=showthread.php?s=&postid=9422103#post9422103 target=_blank>Originally posted</a> by Jon770
... no electric shock)...
Wait you want to take the chance? Your life or worse the life of your fish?
 
<a href=showthread.php?s=&postid=9422142#post9422142 target=_blank>Originally posted</a> by ninjamini
Wait you want to take the chance? Your life or worse the life of your fish?

I wouldn't advise testing them that way either.
Do you have access to a voltmeter?
I have one if anyone needs to borrow.
If you want to test them, run them in a bucket of SW, and place one probe of a voltmeter in the water and the other probe to a ground source.
If the meter shows any voltage at all then DON'T stick your hand in the water until you unplug the pump.
I don't think anyone can say if the problem will show up immediately or not.
This is the exact kind of situation that you always want to be running a grounding probe in your tank for as an insurance policy.
 
i have the hydor koralia 4.. it really moves some water. can't beat the price DR foster & smith is offering either.. its like 48 bucks only!
 
Ok so after dealingwith local ISP for the last few hours....decided to use my cingular wireless card.....

Basically just like John said, run a voltmeter. Everytime I test water I check for it. There no way to really tell when or if they will fail, and basically it one of those things....I had a maxijet fail and leech electricity into the tank which caused me to get te koralia, if infact the do fail its not the fact that they fail that tells if they are a good pump or not its what the company does to fix the problem.....Below is the response to the email that I recieved. I later emails the went on to say most of the issue rest with the second shipment of 3's to the country. I have one in that second shipment....and before there was an issue I sent them an email.....please keep in mind that they may not choose to upgrade yours, and may end up just replacing it.

Hello,

Please return your Koralia #3 to Hydor USA, Inc. for inspection.

We are currently out of stock on the #3, but we can send you a #4 at no charge (1200 gph), or you can wait until the #3 is back in stock. We expect all models to be back in stock by the end of this month, March, 2007. Please advise.

Please be advised that our instructions specifically address the safety requirement that all electrical items placed in water need to be disconnected from the power source before any intervention.

Sincerely,

Hydor USA, Inc.
4147 Northgate Blvd - Suite 6
Sacramento, CA 95834
(916) 920-5222

in an earlier post i posted the email that I sent my orginal email to. If you have an issue i would bet that if you send an email or call that number you will have your replacement within 10 days..... ;)
 
How does a grounding probe work?

<a href=showthread.php?s=&postid=9422381#post9422381 target=_blank>Originally posted</a> by bluenassarius
... DR foster & smith is offering either.. its like 48 bucks!
It was now its $49 for the 3 and $59 for the 4.
 
<a href=showthread.php?s=&postid=9422635#post9422635 target=_blank>Originally posted</a> by ninjamini
How does a grounding probe work?

It's just a titanium probe hanging in your tank that's connected by a wire to the ground plug on your electric outlet.
Any voltage in your tank will seek the path of least resistance to ground which will be the probe instead of your body.

Heres one over at Drs. Foster's: http://www.drsfostersmith.com/produ...&Ntx=mode+matchallpartial&Np=1&pc=1&N=0&Nty=1
 
<a href=showthread.php?s=&postid=9423396#post9423396 target=_blank>Originally posted</a> by ninjamini
Can it go in the sump?
Yes, it can, and so long as there's an uninterrupted conductor/pathway for voltage to get to ground from the source of voltage, you should be safe... HOWEVER, the farther away from the source of the "leakage" the greater the resistance.
At some point the resistance in your flesh may be less than the resistance of the pathway to the ground probe.
That would NOT be a good thing.

The safest method of grounding would be to put the ground probe as close to the source of potential voltage as possible.
If you have a multitude of in-tank powerheads then that is a big risk of stray voltage, therefor the probe would be most effective nearest to them.

If you don't have a lot of in-tank voltage sources, but you have in-sump pumps and powerheads/heaters/UV filters/etc., then the probe would be most effective nearest to them.
Of course the absolute best thing is to cover all your bases and have one probe in your display tank and one probe in your sump.
Best of both worlds and maximum insurance against casualty.
;)

Damn... what do you know... that 8 years of mandatory electrical training from work (which I've never actually used at work) is finally being put to good use... LOL
 
<a href=showthread.php?s=&postid=9423862#post9423862 target=_blank>Originally posted</a> by loyalrogue
... best thing is to cover all your bases and have one probe in your display tank and one probe in your sump....
Hey its only money.

Which buy the way I always seem to be short on since this hobby.

I remember telling my wife. "Yea its $59. and it includes the light and filter. Now thats cheap". I was talking about the eclipse 6 gallon that became my first tank.
 
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