Few advice, maybe they can help.
I found that elegance, and in my case most of my lps corals, do not like high kh (can be coincidence or not ) but I prefer to keep kh on lower side even I do not run so called ULNS system, my kh are mostly maxium 9 , I try to keep kh around 7-8 dkh. They love water changes and regular water changes are perfect for my lps corals, actually when I saw that my gonioporas dont have polyp expansion as usual is time to water changes, after WC they always expand much more ( I do neglected water changes last months and that was not so smart from me). Agresiv/aktiv use of high quality activated carbon, preferably in fluid reactor, IMO activated carbon is best for keeping water quality (carbon first, skimmer second) AC remove toxins, organic... mostly everything what have negative impact on corals. It will be good to find under what conditions elegance was living prior to shipping, does he was under strong or low light and put him in new tank acording to position where he was before. Is also good to find, if is posibble, where the elegance live in nature, does he was colected from the reef (rocks) or he was from deep sand position. If the elegance have cone sceleton, clean with the trace or organism who live on the rock like coraline algae, other corals... that can be sign that he was colected from the reef and there is chance that he can tolerate stronger lighting and circulation, if the sceleton are more flat, dirt, and it look like sceleton was buried in the sand that is the sign that he was colected from the sand area, very posiblly from deep or very turbid water and those specimen do not like strong light or strong flow, they are very sensitive and in most cases they can not adapt to strong lighting what we have in our aquarium, even they was located in the shade. Of course is very hard to find where he live before, maybe he live in sand but in shallow clean water.
They do not like phosphate in most cases, high phosphate are very dangerous to elegance, not only anorganic phosphate but organic phosphate as well, all my elegance are keeped in clean water, no cyano, no algae, no water yelowness with agresive use of activated carbon, strong skimmer...clean water as much are posible.
Regarding bio pellets, if there is no nitrates drop, if skimmer do not work much stronger, if there is no sign of bacteria in reactor (around bio pellets ) then in my opinion they do not work at all, just my opinion.