Nano Stream 6025 does not re start after power outage

[Hobster]

As the title states. The pump does not come back on after being unplugged or a power outage. It used to start with the impeller rattling a bit which you said was normal. Now nothing.

I took it out cleaned it, tested in the sink and it ran. I clip it in the bracket in the tank and no go. If I fiddle with it and bang it it goes.

What's up with this???

Thanks

 

[rvitko]

Is the shaft in tact? If the shaft does not remain in the pump permanently, this is the cause. If the shaft does remain in the pump, a worn disk or drive unit is likely the cause.

 

[Hobster]

<a href=showthread.php?s=&postid=9946088#post9946088 target=_blank>Originally posted</a> by rvitko
Is the shaft in tact? If the shaft does not remain in the pump permanently, this is the cause. If the shaft does remain in the pump, a worn disk or drive unit is likely the cause.

I don't know if I can answer that online.:lol:

Are you saying the impeller shaft? The whole impeller comes out with a metal "shaft" on it. The plastic prop comes off.
Not sure exactly what you mean??

 

[rvitko]

LOL, that is the cause of the problem. The shaft should be permanently fixed in the motor. We need to replace your motor.

 

[Hobster]

OK, how do we do that. Do you still have my info? I returned the pump to you when I first got it. You sent me a UPS label.

I just looked at the online manual and no, the metal shaft does not stay in the motor as the picture shows. It comes out on the impeller.