Need urgent Help with PFO HQI mini pendants...
- Thread starter kmu
- Start date
MarineDepot
Sponsor
Hi,
Thanks for your inquiry. The 250W PFO MiniPendant package comes standard with the AquaLine 250W 10,000K bulb. We can swap it out for the Ushio bulb upon request ( or if the AquaLine bulb happens to be out of stock at the time of the order).
We can also special-order the AquaLine 20,000K bulbs if you don't mind wait a week or so for the bulb to come in.
We are indeed able to price match our competitors. We compare the "landed" price: which includes any additional shipping/handling charges that apply.
Please do not hesitate to contact us if you have any further questions.
Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
Thanks for your inquiry. The 250W PFO MiniPendant package comes standard with the AquaLine 250W 10,000K bulb. We can swap it out for the Ushio bulb upon request ( or if the AquaLine bulb happens to be out of stock at the time of the order).
We can also special-order the AquaLine 20,000K bulbs if you don't mind wait a week or so for the bulb to come in.
We are indeed able to price match our competitors. We compare the "landed" price: which includes any additional shipping/handling charges that apply.
Please do not hesitate to contact us if you have any further questions.
Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
kmu
New member
Joseph: THX for you help... Is the Aqualine 10k the bulb that actually is 13k? Is the Aqualine the same as AB?
I think Im going to order the kit with the 20k Aqualine bulb, what do I have to do during online ordering to have the bulb changed to 20k or any other type?
THX again...
Mario Camou
I think Im going to order the kit with the 20k Aqualine bulb, what do I have to do during online ordering to have the bulb changed to 20k or any other type?
THX again...
Mario Camou
MarineDepot
Sponsor
Hi Mario,
That is correct. AB and AquaLine do indeed refer to the same company and the bulb does indeed look more blue than a typical 10K bulb.
If you would like to order the AquaLine 20K bulb, just add a note in the 'order comments' section of the on-line order form and "attn: Joseph".
Please let us know if you have any further questions.
Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
That is correct. AB and AquaLine do indeed refer to the same company and the bulb does indeed look more blue than a typical 10K bulb.
If you would like to order the AquaLine 20K bulb, just add a note in the 'order comments' section of the on-line order form and "attn: Joseph".
Please let us know if you have any further questions.
Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
MarineDepot
Sponsor
Hi Mario,
We do have them on hand, so they would be shipped from us.
Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
We do have them on hand, so they would be shipped from us.
Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
MarineDepot
Sponsor
The note would do the trick. Just put it to my attention and let me know that you would like the 20K bulb instead. We have the bulbs on order and they should be here shortly.
I think we may have received the order from you this morning, but the message was cut short. If this is the case, please send me an email at sales@marinedepot.com and let me know.
Please let us know if there is anything else we can do for you.
Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
I think we may have received the order from you this morning, but the message was cut short. If this is the case, please send me an email at sales@marinedepot.com and let me know.
Please let us know if there is anything else we can do for you.
Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
MarineDepot
Sponsor
Hi Mario,
If you are purchasing with an international credit card, the delivery would need to be made to the billing address: due to credit card company policies. However, if you are able to submit a PayPal payment, we can ship the order to the address that you specify.
Please let us know if you have any further questions.
Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
If you are purchasing with an international credit card, the delivery would need to be made to the billing address: due to credit card company policies. However, if you are able to submit a PayPal payment, we can ship the order to the address that you specify.
Please let us know if you have any further questions.
Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
MarineDepot
Sponsor
Hi Mario,
Debit Card or ATM cards have the same policies as credit cards.
I would recommend you look into Paypal as it would be the most convenient way to send the funds. Check them at out www.paypal.com.
Please let us know if you have any other questions.
Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
Debit Card or ATM cards have the same policies as credit cards.
I would recommend you look into Paypal as it would be the most convenient way to send the funds. Check them at out www.paypal.com.
Please let us know if you have any other questions.
Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
clownfishguy
New member
Any 250w 20k AB's in stock?
Any 250w 20k AB's in stock?
Joseph,
Do you have the 250w 20k AB's in stock currently or would I still have to wait a week if I ordered?
thanks,
ML
Any 250w 20k AB's in stock?
Joseph,
Do you have the 250w 20k AB's in stock currently or would I still have to wait a week if I ordered?
thanks,
ML
MarineDepot
Sponsor
Hi ML,
We had actually just got them in a day or two ago. They are now in stock and ready to ship. They are the same price as the 10,000K bulbs. If you would like the 250W 20,000K bulb with the pendant kit, just add a note in the "order comments" section of the on-line order form and we will take care of that for you. If it is more convenient for you, you can also give us a ring at 714-385-0080 to place your order by phone. The part number for the bulb is MB6863.
Please let us know if you have any further questions.
Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
We had actually just got them in a day or two ago. They are now in stock and ready to ship. They are the same price as the 10,000K bulbs. If you would like the 250W 20,000K bulb with the pendant kit, just add a note in the "order comments" section of the on-line order form and we will take care of that for you. If it is more convenient for you, you can also give us a ring at 714-385-0080 to place your order by phone. The part number for the bulb is MB6863.
Please let us know if you have any further questions.
Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
