No Power Restore

ecomdesign

New member
I have my apex set to send an alert if I have a power outage. I had a small outage the other day and now when I log into my apex it reports my power outage and date/time information. Below that is says "power restore:none."

Here is exactly what it says:

Power Failed: Apr 01 2011 19:36:00
Power Restored: None
Power OK: EB8_3 (0 Days 01:02 - 3.1 Amps)


Why doesnt it say that power has been restored? Im getting an email update every hour!

Please help!!!
 
Well, I figured out the email every hour part... Under network setup-aqua controller email setup, I had the re-email delay set to 60. I have since set it to 0.

I belive that the power is not being restored because my apex may need help from neptune to be recalibrated. According to page 117 of the unoficial guide:

"EB8 shows power failed but no power failure occured

The EB8 has intelligence and can communicate back and forth with the base module over the AquaBus. Sometimes its internal calibration can become inaccurate. When this happens the EB8 will report to the base module that it lost power when in fact your outlets are working fine. Normally this won't cause any real issues and the EB8 does not go to fallback mode - your program will still work but it can be annoying if your base module sends you alerts. Neptune support can walk you through the process to recalibrate the unit. If your status page shows a power failure date/time but no power failure occurred, it‟s most likely because the controller rebooted for some reason. This is not the same as a „restart‟ in the network setup screen which only restarts your network drivers. If the controller reboots, it will create an entry here that will also appear in the XML status log and on the display in the power fail log. It will initialize all outlets,"
 
figured it out, nevermind!

But for anyone who may have this problem in the future...

On the apex display: System-Misc Setup-Power Monitor: off

I must have turned it one on day "playing around!"
 
Yes, the Power Monitor setting allows power detection on the 12VDC adapter port rather than the aquabus.

Todd
 
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