Damn that sucks!
I got the IM stand in white and I'm lucky it all came good with no damage but I did have a missing part which was a wood dowel that holds the back piece in place. Didn't want to wait so tried to find one at Homedepot and lowes but both didn't have same size. End up cutting a wood rod to length with same width and it kinda worked.
I'm having issues with the latch rod that pushes the door open. It's always getting stuck and I have barely enough of door sticking out in open position to pull door open to access. Do you have same issues?
It's always something right? LOL That sucks that you gotta deal with all that.
I'm waiting for my new stand to arrive. I HOPE it's all good. I really can't wait to get it all together and everything transferred over from my JBJ Nano.