Pacific Sun Kore 5th dosing Fan Club

erik2302 said:
Yeah when you're using the DC pumps it doesn't work like that... the clean water pump isn't calibrated it relies on the level sensor to know when to stop.

My issue, is with 24 changes it doesn't change out a large enough volume to trip the float switch...so the fw ATO ends up replacing the missing water between changes and my salinity progressively gets lower and lower. I'm currently changing 8% a week and don't want to do more than that. Honestly I'd prefer 7%.

I've band-aid fixed this issue by adjusting my new SW salinity to about 1.014 and not using the ATO at all. My system isn't perfect due to fluctuations in evaporation etc and I would like to use the ATO and the AWC.

More than likely I'll end up scrapping the kore 5th and using the controller to automate water changes..just involves more money :(


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I see. There might be a cheap trick to do this, but you would need a separate ATO controller, aka sentry. If you take a HOB filter or fuge and put it on your sump with a timer to run for 5-10 min at the end of an hour. Place the Kore 5th's level sensor as well as the waste DC pump inside. Run the fresh SW line into it. Kore 5th will replace the water volume inside the filter during its AWC cycle with a large change in water level. Then when the filter pump runs, the fresh water inside the filter will be replaced with water from your tank. Does that sort of make sense?
 
Guys,

Apparently the class1 USB adapter i purchased is not an actual class one adapter. In doing a little research the true class 1 adapters are not widely used here in the US. It appears it is more of an industrial use here. At least that is my opinion so far. (I seen a couple on Amazon, but need to verify specifications... I am not knowledgeable in this area)

I am going to get the a dongle that meets the Kore5th requirements... I will let you know if it makes the process easier. I recently downloaded the remote application their support group recommended in the event I will need a remote session.

It has not been easy to talk directly to a company that can talk specifically about their adapter. I want to make sure before I purchase, I do not want to buy the wrong one again. I was also hoping for a recommendation as to what dongle Pacific-sun has found to work well with their product.

It appears that communication is a little more difficult when the doser is in the failed firmware mode. I can not get it to connect in reset mode. I connected once once but failed to finish. Perhaps the correct dongle will remedy. I have been getting responses from their support but this process is slow. It would be nice if they had support (phone) during a US time zone. (possibly through a distributor?)

If anyone of you have purchased a class one dongle(class 1 in terms of power also) let me know if you are having good results I will purchase.
 
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Still not supplying it with a dongle then? Lucky it came with a plug! ;)

As an aside, I'm using the Mac software and it connects far more reliably through Bluetooth than the Windows software on the same Mac laptop. That makes me think it's not entirely the Bluetooth radio in the laptop that's the issue.
 
The Bluetooth connection is an excuse. I've said it before, and will say it again. All you need to do is add error checking onto every message sent over Bluetooth, a simple checksum would do it. Then all these problems would go away. I've even offered to help ( I'm an embedded SW engineer with 20 years experience so have seen this with wireless comms many times. ) , hell I'd make the SW changes for them for free if they'd let me and then they'd have the nicest dose out there because that's all that is wrong with this thing.
 
PeteStewardson said:
The Bluetooth connection is an excuse. I've said it before, and will say it again. All you need to do is add error checking onto every message sent over Bluetooth, a simple checksum would do it. Then all these problems would go away. I've even offered to help ( I'm an embedded SW engineer with 20 years experience so have seen this with wireless comms many times. ) , hell I'd make the SW changes for them for free if they'd let me and then they'd have the nicest dose out there because that's all that is wrong with this thing.
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Sorry, but I think you'll find it's user error combined with crappy laptops. :wildone:
 
Griff500 said:
Sorry, but I think you'll find it's user error combined with crappy laptops. :wildone:
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Hey if PS send me an NDA and let me fix it for them, crappy Bluetooth modules will just make it a bit slower. But it's work.

Some of what is said is true. The BT comms doesn't always work. But then neither does any comms over wireless. Wifi is pretty crap too. But you know what, error checking and retries solves the problem. Actually we've been doing some Bluetooth products at work recently, and we needed to check the data as it wasn't great over distance. But the product always works now :)
 
I've said for ages that Bluetooth and local software is an odd way to go these days, although I'm sure it can be made to work more reliably. They were going to produce their 'cube', if I recall correctly, to get the device onto the network, but it never happened. As they say that laptops don't have strong enough radios you would think that including a decent dongle with the kit wouldn't hurt - apparently they cost next to nothing.

Having said that, and mostly with tongue-in-cheek, I have found that the Mac software on my old but horribly expensive Macbook Pro works absolutely reliably, even from across the room. The same doesn't happen on the same laptop using their Windows software, although perhaps newer versions are improved. The whole thing is currently working well and reliably, so there is absolutely zero chance of me updating anything! ;)
 
Possibly not, although my point was that and local software being used. Browser/cloud-based apps with the devices on the network for these sorts of things get around needing local software and having to create it and keep it updated for various operating systems. Far better, in my opinion, with local software feeling rather dated. Ecosmart Live works nicely, Apex is great, etc. It's not rocket surgery.
 
Griff500 said:
Sorry, but I think you'll find it's user error combined with crappy laptops. :wildone:
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If its user error they should be taking notes to figure out how to make it easier for the user. However I also believe there should be some type of hard connection for firmware updates in case of communication errors. Possibly a USB port?
 
Griff500 said:
I've said for ages that Bluetooth and local software is an odd way to go these days, although I'm sure it can be made to work more reliably. They were going to produce their 'cube', if I recall correctly, to get the device onto the network, but it never happened. As they say that laptops don't have strong enough radios you would think that including a decent dongle with the kit wouldn't hurt - apparently they cost next to nothing.

Having said that, and mostly with tongue-in-cheek, I have found that the Mac software on my old but horribly expensive Macbook Pro works absolutely reliably, even from across the room. The same doesn't happen on the same laptop using their Windows software, although perhaps newer versions are improved. The whole thing is currently working well and reliably, so there is absolutely zero chance of me updating anything! ;)
Click to expand...



I would love to see that... MAC version is what I started off on... The reason I switched to a windows laptop is because I did not find the software to have all the functionality that was in the windows version. It also had its fair share of quirks. Perhaps later releases may have fixed some of the issues I came across.

With that said If I can be pointed where to get a hold of the software that is needed to use the MAC for firmware updates I will give that a try while another dongle is in the mail. I'll set the doser next to the MAC desktop. Due to your comments I am going to take another look at the MAC version also.

Thanks,

-Ed
 
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Griff500 said:
I've said for ages that Bluetooth and local software is an odd way to go these days, although I'm sure it can be made to work more reliably. They were going to produce their 'cube', if I recall correctly, to get the device onto the network, but it never happened. As they say that laptops don't have strong enough radios you would think that including a decent dongle with the kit wouldn't hurt - apparently they cost next to nothing.
)
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For the price Yes I totally agree with you on them supplying a dongle. Why not when you hear folks are having trouble connecting? Unless of course as in the other fellows comment "its an excuse". I am hoping with the correct dongle the reset will communicate easier I can get the firmware in and use my equipment.
 
I asked this before and their answer was that they used to do this in the past but users complained about paying for something they don't need.

Funny thing is it seems like everyone who uses the doser needs 1.


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vhuang168 said:
I asked this before and their answer was that they used to do this in the past but users complained about paying for something they don't need.

Funny thing is it seems like everyone who uses the doser needs 1.


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I've often seen them say that a suitable dongle only costs $10 retail. No need to charge the customer. ;)
 
Hmmm

Happy customer with an extra part that would consider other products offered and provide word of mouth advertising

or...
A customer that is riddled with issues causing them to shelf, sell never looking at any other product from the company + adverse word of mouth advertising?

If a dongle takes care of the issues I'll never understand.
 
vhuang168 said:
Ed, which dongle did you purchase?


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First one was Startech model USBBT1EDR4 It says "Class 1" but... its only 50m so its not correct. With his latest response it should be easy to pick out one, as long as it has a 100m range he said it is correct.

Sending this one back, says "class 1" all over the box:
 

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