Pacific Sun Kore 5th dosing Fan Club

[Przemek_PacSun]

@serenity
You don't need to buy any external BT module for that computer.
Macbook PRO use very strong and compatible with all protocols BT radios and they are working very good.

 

[PeteStewardson]

Oh so every time you tell me it's a BT issue it's not true since I use a MBP?

 

[Przemek_PacSun]

Dear PeteStewardson,
I never said that Macbook Pro/Air need external bluetooth - if you will check my posts you will can read that every time I told that this computers don't need.
Only iMacs need additional BT dongle because mouse/keyboards use builtin BT for communication.
I checked it - because Im using in home iMac 5K and Macbook PRO.
If you wish we can prepare movie with screen capture from working app under both computers.


Regards

Przemek

 

[NilsRenstrom]

Dear PeteStewardson,
I never said that Macbook Pro/Air need external bluetooth - if you will check my posts you will can read that every time I told that this computers don't need.
Only iMacs need additional BT dongle because mouse/keyboards use builtin BT for communication.
I checked it - because Im using in home iMac 5K and Macbook PRO.
If you wish we can prepare movie with screen capture from working app under both computers.


Regards

Przemek

I can confirm the above statement, both 2012 MBP and 2011 MBA works both with the Metis Hyperion 2 ramp and the Kore 5th doser, no problem. Even when boot camping into windows..

//N

 

[PeteStewardson]

Dear PeteStewardson,
I never said that Macbook Pro/Air need external bluetooth - if you will check my posts you will can read that every time I told that this computers don't need.
Only iMacs need additional BT dongle because mouse/keyboards use builtin BT for communication.
I checked it - because Im using in home iMac 5K and Macbook PRO.
If you wish we can prepare movie with screen capture from working app under both computers.


Regards

Przemek

So there we go. It's not the bt that is the issue when I get corruption of confit during programming. Thanks, now I know it's software bugs

 

[serenity]

@serenity
You don't need to buy any external BT module for that computer.
Macbook PRO use very strong and compatible with all protocols BT radios and they are working very good.

Thank you!!


Sent from my iPhone using Tapatalk

 

[Przemek_PacSun]

So there we go. It's not the bt that is the issue when I get corruption of confit during programming. Thanks, now I know it's software bugs

I'm not sure that I'm clear enough or not.
This Mac OS X software is working properly and there is no any communication errors reported by Customers(like not discovering device, problem with connections etc) until everything is properly set and there is a proper distance between doser/computer.
If there would be a software bug it shouldn't work on all Mac OS X computers - not only on yours.
It's hard to say whats wrong with your computer(like settings of your OS X, AirDrop settings for example etc.). Maybe you also hit some buttons not waiting for previous operation finished. It's really hard to say not knowing more details.
There can be a few reasons why it's not working(if) - but it's little surprising for me that you have enough time to write next and next posts here instead of trying get proper help from our technical support which I asked you few times(also in that thread).
So if you want to get advanced troubleshoonintg (also with TeamViewer option) - simply please contact with our service directly, because we are not offering technical support here.
Thank you for understanding.

@serenity
No problem, if you will have any technical questions regarding configuration/setup - please catch Tomasz from service@pacific-sun.eu directly, he will be happy to assist in you explain everything about Kore 5th

Regards

Przemek

 

[serenity]

Przemek - many thanks! I am excited to get everything setup. The magnetic stirrer is going to be amazing!!

 

[truepercs]

Przemek,

New Bluetooth adapter is being used...
I am getting same messages. I still have not been able to connect by toggling switch for emergency firmware update.

I will continue to experiment.

 

[Alfrareef]

Dear PeteStewardson,
I never said that Macbook Pro/Air need external bluetooth - if you will check my posts you will can read that every time I told that this computers don't need.
Only iMacs need additional BT dongle because mouse/keyboards use builtin BT for communication.
I checked it - because Im using in home iMac 5K and Macbook PRO.
If you wish we can prepare movie with screen capture from working app under both computers.


Regards

Przemek

I also can confirm that!
I'm using a MacBook Pro and never had issues to connect and control the doser.

 

[erik2302]

Hey if PS send me an NDA and let me fix it for them, crappy Bluetooth modules will just make it a bit slower. But it's work.



Some of what is said is true. The BT comms doesn't always work. But then neither does any comms over wireless. Wifi is pretty crap too. But you know what, error checking and retries solves the problem. Actually we've been doing some Bluetooth products at work recently, and we needed to check the data as it wasn't great over distance. But the product always works now

I've made the same offer to fix the software, and develop an app for phone use but was refused as well.


Sent from my iPhone using Tapatalk

 

[erik2302]

On another note, everything seems to be working okay for the time being (aside from the water change issue I've brought up over and over), however on the ato/water change page...when I hit read settings the page constantly scrambles numbers and checks and unchecks boxes until I disconnect...this makes making a change impossible. Do I need to reload the fw or something?


Sent from my iPhone using Tapatalk

 

[truepercs]

No luck...

Keeps timing out? Anyone have any suggestions?
I deleted bluetooth, reinstalled deleted comports, software created new.

It seems as though it will connect through emergency connection but that is it...

This is with anti virus and firewall turned off.

 

[PacSun Service]

Hello.

Please contact with our service. We will connect to Your PC via Teamviewer app and try to remotely upload firmware to Your Doser again.

Best regards
Pacific Sun Service.

 

[doktorfisch]

I just returned from the Xmas holidays and found the doser with a continuous beep, the KH container full and the Ca and mineral salt containers almost empty. It had an alarm about the KH container empty.

I was always thinking what would the doser do if the containers are refilled but the capacity settings in the software are not refilled. Nevertheless I refilled both physically the containers and also connected to the unit to refill the capacity of all 3 containers in the software, but for some reason apparently the kh setting was not refilled. The first day it was ok before I left for holidays.

I checked all 3 capacities and they were full but the doser failed for the KH. In addition it makes no sense that the dosing stops because it believes that one container is empty. It should try to dose.

I did not investigate much but do not see a way to disable the containers capacity. And trying to set a big capacity is not possible, the maximum is 5 liters.

I got many acroporas and now the kh is 3 after 2 weeks without dosing kh. Ca and mineral salt were ok. I will try to raise it slowly.

The question is:

-Is it possible to avoid to have to refill the containers in the software when they are refilled in reality? Or when the doser believes the containers are empty it will stop dosing. That would help to avoid this problem/bug/mistake or whatever it is.

 

[Przemek_PacSun]

@doktorfish
Doser not stopped dosing when container is empty - it still try a dose.Kore 5th "don't know" if you refilled in reality your dosing containers or not - you need to refill them in app also, so doser can calculate everything and inform about real usage(and when level reach alarm values)
If doser wasn't dosing liquid - probably your tubing is blocked(kh solution when dry can block tubings and liquid will not be dosed)
It's most possibly reason why kH solution wasn't added to sump - you can verify it quite easy, because if few days ago you refilled bottles - actually from that "not dosed kH solution bottle" level should change to lower(than originally refilled).
I know that our support is in contact with you - please send them your .MBF file for checking.

Regards

Przemek

 

[doktorfisch]

Hi,

Thanks for the answer

The KH tube was not blocked because it worked fine when I connected with bluetooth and made a manual dosing.

The Kore had a permanent alarm (bleeping I assume for many days that I was not at home) complaining about the empty container. It was dosing two containers but not the KH one (the container was full since it was not dosing and the KH in the tank has dropped to 3)

With the noisy alarm yesterday I modified the settings to stop dosing of KH and do it slowly by hand.

Is there a way to avoid the doser to use the containers capacity? If I leave it to 0 there is a permanent noisy alarm. I cannot set a huge capacity that would be a workaround, maximum is less than 10 liters. I do not want to periodically connect to refill the tanks, that has been the source of this problem

 

[Przemek_PacSun]

It's working as I said(and like it was designed by programmers in similar to your situation). Please let me explain how it's working. Do simply experiment:
1. Set channel #5 (for example) for dosing 100ml daily in 4 doses. First dose at 02:00am.
2. Refill bottle #5 with 30ml od liquid. Bottle capacity will be set also for 30ml.
3. Now - go to last tab, check "User time" checkbox and set doser time to 01:59:50.
4. Doser will start dosing 25ml(single dose value).
5. After it will finish dose - you can go to Liquid setup tab - and clicking bottle you will see how much liquid left. There should be 5ml.
6. Now - set doser time again to 01:59:50 - doser will start next dose. It will dose FULL 25ml amount.
After that again go to Liquid Setup tab - check level status - you will see that amount of liquid level will back to about 6500ml - however bottle capacity will left on 30ml level - but it not affect overall doser working mode.
So there is no needed refilling every time when bottle will "end".
Additionally, you can set level alarm to 1% and turn off "sound alarm" for low level liquid settings.
All above will solve your any problems.

Regards

Przemek

 

[doktorfisch]

It should work that way but for me it stopped dosing for the KH bottle and the other two were dosing normally. The KH was not clogged because I tested it in manual mode.

In addition I have the alarms off in the main panel but however there was a continuous alarm all the time when I arrived. Is this normal?

I have set now all the containers to 0. I will check what it does but I have lost confidence in this device, there are very expensive corals in the tank.

 

[Przemek_PacSun]

Before I posted it we checked it again in our company - and it's working like it was described above.
It's not about trust - it simply a fact and we can guarantee that's correct information.
Of course - if you are using latest software and firmware.
About alarm - I don't know what cause that alarm(what you see on LCD) - if you refilled bottles and liquid level alarm was set to low %(like 1-2%) it can't be sourced by that kind of alarm.

Regards

Przemek