I experienced the same situation. I ordered expecting it to be delivered quickly. The processing delay really impacted total order-to-door time. I also did not receive any type of confirmation email upon ordering; even an automated response to say the order was received. I did receive an email from the owner when I became concerned after about two days. All in all, I will hesitate to order again and will also hesitate to recommend them. Feel bad saying this but just being honest.