DreamMarine
New member
My husband wrote about this the other day, ccolt...the shippers called today to say that they do not have a courier for this area, which I thought was strange because we received a package Airborne Express two weeks ago? Anyway, they've decided to send it to us through regular mail, which is fine.
The problem is that she told me that the bottom of the box was soaked so she opened it to see what was leaking. She was going to add water to the rock & mud (which would have not been saltwater of course, she told me she didn't know anything about that).
They are going to re-package it and mail it, says I should have it here in the mail by Friday.
When we went to order this shipment, I actually chose the UPS ground and it was automatically switched to Airborne. I know that there is no way that your business could of known the problems that our area has with these shippers, but they are saying it is your fault for not knowing that Rapid Package?? doesn't ship to this area???
Please let me know what I can do to help this rock & mud in case it has completely leaked to save any life in it, and also, what if they did add tap water??? Will it kill everything???
Thank you,
Stacey
The problem is that she told me that the bottom of the box was soaked so she opened it to see what was leaking. She was going to add water to the rock & mud (which would have not been saltwater of course, she told me she didn't know anything about that).
They are going to re-package it and mail it, says I should have it here in the mail by Friday.
When we went to order this shipment, I actually chose the UPS ground and it was automatically switched to Airborne. I know that there is no way that your business could of known the problems that our area has with these shippers, but they are saying it is your fault for not knowing that Rapid Package?? doesn't ship to this area???
Please let me know what I can do to help this rock & mud in case it has completely leaked to save any life in it, and also, what if they did add tap water??? Will it kill everything???
Thank you,
Stacey